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Posted on Aug 16, 2011
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The spin cycle is not working. The door latch is intact and door closed lights is on

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  • Master 2,341 Answers
  • Posted on Aug 16, 2011
Anonymous
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Joined: Jul 18, 2011
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Hello,

If you find that the washer drains but doesnt spin a unfortunite but cronic problem with the neptune espically if it is a bit older is going to be the motor control board and maytag reccomended that both motor and control board be replaced and they have a parts kit that contains both the motor and control board

GENE

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All cycles are working except the spin cycle. I have visually inspected the wiring connections and motor and dont see any obvious issues. There are no error codes and the LED lights seem to be functioning...

Because of the high spin speeds of front load washers, the doors are equipped with a latch and lock mechanism to prevent the door from being opened during the washers operation. These locks will often be actuated by a solenoid or wax motor to ensure they remain latched during the wash cycle. This model uses a two stage lock that latches the door when the load starts, and then when it is time to spin, the second lock engages to ensure the door is properly secured prior to beginning the spin. When this second lock engages, it also closes a set of switch contacts (the auxiliary door switch) telling the control board the door is closed and locked. If for some reason this switch is not closed, the washer will tumble during what would normally be the spin cycle until the entire cycle is complete.
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Can I clean a TruTemp oven with soap and water without ruining it?

Hi,

Yes you could clean it.

Check few details :-

t the bottom of this post you will find the web address for your ranges manual and the self clean system is in side this manual.

How to self clean

If your model has a door latch, never force the latch handle. Forcing the handle will damage the door lock mechanism.
The oven door must be closed and all controls set correctly for the cycle to work properly.
Before a Clean Cycle
For the first self-clean cycle, we recommend
venting your kitchen with an open window
or using a ventilation fan or hood.
Remove any broiler pan, broiler grid, all
cookware, probe and any aluminum foil
from the oven—they cannot withstand the
high cleaning temperatures.
NOTE:
If your oven is equipped with nickel oven
shelves, remove them before you begin
the self-clean cycle.

If your oven is equipped with gray
porcelain-coated oven shelves, they may
be left in the oven during the self-clean
cycle.
Soil on the front frame of the range and
outside the gasket on the door will need to
be cleaned by hand. Clean these areas with
hot water, soap-filled scouring pads or
cleansers such as Soft Scrub®. Rinse well
with clean water and dry.
Do not clean the gasket. The fiberglass
material of the oven door gasket cannot
withstand abrasion. It is essential for the
gasket to remain intact. If you notice it
becoming worn or frayed, replace it.
Wipe up any heavy spillovers on the oven
bottom.
Make sure the oven light bulb cover is in
place and the oven light is off.
IMPORTANT: The health of some birds
is extremely sensitive to the fumes given
off during the self-cleaning cycle of any
range. Move birds to another well ventilated
room.

NOTE: Use caution when opening the upper
oven after the self-clean cycle has ended.
The oven may still be hot.


How to Set the Upper Oven for Cleaning
On models with Gas/Control Lockout,
touch and hold the Gas/Control Lockout
pad for 3 seconds to turn it off.
NOTE: The surface burners must be turned
off prior to the self-clean start time.
If your model has a latch, latch the door.
Touch the Self Clean pad.
Using the number pads, enter the
desired clean time, if a time other than
4 hours is needed.
Clean cycle time is normally 4 hours. You can
change the clean time to any time between
3 hours and 5 hours, depending on how dirty
your oven is.
Touch the Start pad.
On models without a door latch, the door
locks automatically. The display will show
the clean time remaining. It will not be
possible to open the oven door until the
temperature drops below the lock
temperature and the LOCKED DOOR
light goes off.
The oven shuts off automatically when the
clean cycle is complete.
When the LOCKED DOOR light is off,
slide the latch handle to the left as far
as it will go and open the door. If your
range does not have a latch, the door
will unlock automatically.
The words LOCK DOOR will flash and
the oven control will signal if you set
the clean cycle and forget to close the
oven door or forget to latch the door
on models with a latch.
To stop a clean cycle, touch the Clear/Off
pad. When the LOCKED DOOR light goes
off, indicating the oven has cooled below
the locking temperature, unlatch the door
(on models with a latch) and open the door
The oven door must be closed and all controls set correctly for the cycle to work properly.

How to Delay the Start of Cleaning
Make sure the clock shows the correct time
of day.
On models with Gas/Control Lockout,
touch and hold the Gas/Control Lockout
pad for 3 seconds to turn it off.
NOTE: The surface burners must be turned
off prior to the self-clean start time.
If your model has a latch, latch
the door.
Touch the Self Clean pad.
Using the number pads, enter the
desired clean time.
Touch the Delay Start pad. The earliest
start time you can set will appear in the
display.
Using the number pads, enter the time
of day you want the clean cycle
to start.
Touch the Start pad.
On models without a door latch, the door
locks automatically. The display will show the
start time. It will not be possible to open the
oven door until the temperature drops below
the lock temperature and the LOCKED DOOR
light goes off.
The oven shuts off automatically when the
clean cycle is complete.
When the LOCKED DOOR light is off,
slide the latch handle to the left as far
as it will go and open the door. If your
range does not have a latch, the door
will unlock automatically.
The words LOCK DOOR will flash and the
oven control will signal if you set the clean
cycle and forget to close the oven door or
forget to latch the door on models with
a latch.
To stop a clean cycle, touch the Clear/Off
pad
. When the LOCKED DOOR light goes
off, indicating the oven has cooled below
the locking temperature, unlatch the door
(on models with a latch) and open the door.


After a Clean Cycle
You may notice some white ash in the oven.
Wipe it up with a damp cloth after the
oven cools.
If white spots remain, remove them with a
soap-filled scouring pad and rinse thoroughly
with a vinegar and water mixture.
These deposits are usually a salt residue
that cannot be removed by the clean cycle.
If the oven is not clean after one clean cycle,
repeat the cycle.
You cannot set the oven for cooking until
the oven is cool enough for the door to
unlock.
While the oven is self-cleaning, you can
touch the Clock pad to display the time
of day. To return to the clean countdown,
touch the Cooking Time pad.
If the shelves become hard to slide, apply a
small amount of vegetable oil or cooking oil
to a paper towel and wipe the edges of the
oven shelves with the paper towel.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!
2helpful
1answer

My washer wont do the spin cycle. everything else work fine but no spin

Hi,
The reason the washer won’t spin is due to the either of the latches on the door.
This model uses a two stage lock that latches the door when the load starts, and then when it is time to spin, the second lock engages to ensure the door is properly secured prior to beginning the spin. When this second lock engages, it also closes a set of switch contacts (the auxiliary door switch) telling the control board the door is closed and locked. If for some reason this switch is not closed, the washer will tumble during what would normally be the spin cycle until the entire cycle is complete.
On the entire Frigidaire ATFxxxxxxx line of front load washers, if the secondary door lock fails, the unit will not spin. If you suspect this is the reason your washer is not spinning, do a check of the error log and you will find an E47 error has been logged. This error indicates the control board thinks the wax motor has failed because the auxiliary switch never closed. The customer will not see this error in the display, but it will be stored in memory. A quick resistance check of the wax motor will tell you if it has failed. Expect 1K to 1.5K of resistance from most of the wax motor heaters.

After finding the E47 error stored in memory, I would request you that the switch be removed from the outer door seal spring so you could pull the switch out the front. A quick resistance check showed the wax motor was open electrically so it was no longer working. Install a new switch assembly
, reattached all the wires along with the door seal. And now the washer will wash and spin.

Thank You for using Fixya.com
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If that does not work, replace the door latch.

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