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Sim Lock also known as Network lock,You need to Unlock Your Alcatel Phone from network lock to use with other GSM Network Sim card.What is Mobile Phone model?It locked which country,Network? Buy the Unlock code from the site Onlinegsmunlock.com and Unlock it from network lock.SOS call means Emergency calls ...You can unlock it ,use any GSM Network Sim card...
I took my batter and sim card out and put battery back in without sim. Next, turned on my phone and then back off; then removed cover and battery again. I then reinstalled the sim, battery, and cover. Turned it back on then it worked. I don't know if this will help in your case, but give it a try.
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