This is a common error code for Ricoh copiers, Savin and Gestetner copiers that need service. Recently Ricoh has purchased Lanier and now is naming all their new machines Lanier instead of Gestetner, Savin and Ricoh. However, the copier service error codes have remained he same.
When you get this copier printer service code it means the fuser or fixing assembly (same part) has thermistor problem. The copier fuser's thermistors help regulate the temperature of the fuser assembly. The fuser assembly on all copiers including Canon, Kyocera, Ricoh, Sharp and other brands is the part that melts the toner onto the page.
Getting back to the repairing the copier on Ricoh, Savin, Lanier and Gestetner models that have the fuser or fixing code error. The majority of the time the fusers' thermistors (Middle and read) need to be replaced. Just cleaning them will not solve the copier repair service code.
It is usually, depending upon the machine, its a 1 to 2 hour copier repair job because the copier repair service technician will need to dissemble the fuser, insert the two new thermistors, re-assemble, reset the error code and test the copier machine repair. Also, ask the copier technicians to to do a copier cleaning maintenance while on site.
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