Prints color badly won"t stay

Hi w0rtm,

To correct this issue you need to clean the print head. Please follow the steps below.

1. Press the "Power" button to turn the printer on. Wait for the printer to fall silent, indicating it has finished all of its warm up.

2. Load letter size plain paper in the printer's input tray if none is present. Hold down the "Resume" button until the printer's power light flashes once, and then let go of the "Resume" button.

3. Wait for the printer's power light to stop flashing, indicating the printer has finished cleaning the print head. Print a nozzle check sheet by holding down the printer's "Resume" button until the power light flashes twice.

4. Examine the nozzle check printout, looking for missing or broken lines in any of the sections. If you see problems with the printout, run the printer's cleaning program again and then print another nozzle check pattern.

If this does not work, please try these.

1. Turn on the printer.

2. Click the "Start" button in the lower-left corner of your computer's desktop. Click "Control Panel." Choose "Printers and other Hardware." Select "Printers and Faxes."

3. Double-click the "Canon i550" icon. Click "File" in the main menu, scroll down and click "Printing Preferences." Hit the "Maintenance" tab.

4. Click the "Cleaning" button. Select "All colors" to be cleaned and click "Execute."

5. Click the "OK" button.

6. Print a sample page and examine whether the quality has improved.

7. If the quality has not improved, repeat Steps 2 and 3. Click the "Deep Cleaning" button this time. Select "All colors" to be cleaned and click "Execute." Click the "OK" button.

If still encountering the same issue, please uninstall and reinstall the unit's driver.

Hope it helps.

Thank you for using FixYa.