I got a kodak 5500 all in one Fax ,copy photo printer and it won't print in the right color for photo ,won't print black or color for any papers. I have wasted a whole black and a whole color trying to get it ajusted so I could use it . It cost me $29.99 and it is still messed up . I thought it was cheaper for ink and was a good printer.Tellme what to do and if you can send me a mannual and guide I would like that.

SOURCE: Black INk Problem

Actually, Kodak replaced the print head, the tray that the cartridges sit in. All is okay.

SOURCE: printer does not make black

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

SOURCE: Kodak printer 5500 will not print in black

Go to www.kodak.com/go/printheadsupport to get instructions how to remove the old printhead and on how to install the new one.

bandman1967

• 24 Answers
• Posted on Feb 19, 2009

SOURCE: Kodak printer 5500 will not print in black

I had the same problem and wasted money on 2 new cartridges before finding the answer on several blogs. Call Kodak Tech Support. In this case they are very good. Tell them the problem, they walk you through some steps and then give up. They will then send you out a new print head (a cheap and disposable device). I thought about buying another one for the next time things go bad but I can't find a source. They send it in 3-5 days, free. I think Kodak is embarrassed about their bad system (printheads should not go bad so fast!)

SOURCE: Printer Problem

Hello,
Your printhead will need cleaning, but don't bother doing it. Your printhead is dead. To request a new one for free from kodak, call 1.800.421.6699. Please rate my solution!