Hello,
Try performing a soft reset on the unit.
Resetting Your nüvi
If
your unit stops responding, turn off the unit, and then turn it back
on. If this does not help, perform a reset using the reset button on the
bottom of the unit.
Caution: Do not reset your nüvi with a ballpoint pen or other sharp object, which can damage your unit.
1. Disconnect the nüvi from external power.
2. Press the Reset button on the bottom of the nüvi.
3. Connect the nüvi to a power source.
A hard reset can also be done but will erase all the user data.
This is done by with the unit off and pressing and holding the bottom right hand corner of the screen while turning the unit on.
You could also try running the Garmin WebUpdater.
Download and Install WebUpdater.
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