We have been using our Symbol LS4000i for several years. recently it started to scan some barcodes but not others, recently it stopped all together. It has the same setup as it always has. I have tried to scan the barcode to reset it to the defaults, but it won't even scan that. Any ideas?

please download a manual or use the manual of barcode scanner and use the proper installation to your computer.

Hello Dbird,
the scanner has several barcode types enabled by default. Other type or lengths must be activated with an programming barcode from the Programm Reference Guide for DS9808.
Please check which kind of barcode are you using. Download the Program Reference Guide from support.symbol.com Scan the barcodes from the chapter Symbologies

Hello Jane Diaz,
the scanner has several barcode types enabled by default. Other type or lengths must be activated with an programming barcode from the Programm Reference Guide for LS4000.
Please check which kind of barcode are you using. Download the Program Reference Guide from support.symbol.com Scan the barcodes from the chapter Symbologies

DataWedge is an Application provided by Symbol/Motorola to enable the scanning module also for application without the driver. Scanned barcode is sent like an usual keyboard input.
There can be just one active application using the barcode scanner. If you are running DataWedge, you would need to stop it before starting any other application with built-in scanner drivers.
To stop DataWedge just click on the barcode icon in a right down corner and select - Disable DataWedge

Please check the Symbologies chapter in the LS4000 Guide, you would need to enable the correct length.
The Guide is avalaible here http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=3789802apdf&sliceId=&dialogID=189660227&stateId=1%200%20189654325

Hello Metro9. It sounds like something has gone haywire in you unit's configuration. We have the LS4000i manual available on our website. Have a look at it and go to page 5-6 for the "Set All Defaults" barcode. Printing this page and scanning the barcode will reset all of the settings on your LS4000i to it's default settings which are listed on page 5-1. That would be resetting the scanner. If you have any other problems, feel free to send me a message or email and I'll be happy to help. Good luck!

LS4000i does not work with USB or RS232. It is an undecoded (dumb) scanner you need a LS4004 to work with RS232 and special STI adaptor for anything other then 4006, 4007 and 4008. You can always contact me by phone or email 630-622-2024 [email protected] Please visit our website www.legacyglobal.com

Disconnect the scanner from the mouse port or disconnect the mouse from the scanner. The scanner must be connected to the keyboard port and have a keyboard attached to the scanner.

Hello, it looks like the scanner lost the settings. As power is there, so connection is ok. The several (four) beeps after reading the barcode means communication error.
Please try to find the original sheet with configuration barcodes or download it from support.symbol.com website, you would need to scan the barcode for IBM PC/AT & IBM Compatibles from Keyboard Wedge Chapter.

We are major Symbol/Motorola dealers...I can help. I don't understand your question. (By the way, by changing the cable on your keyboard wedge models, you can also use them on the USB ports. Give me a call at 1-866-306-7226, or you can also contact the Help Desk at 1-800-653-5350

Cheers.

Bill Matisz,
qdata inc.
Edmonton, AB