The most likely cause for this is a zoom or focus lens out of place or impaired in some way. This will require disassembling the camera to remove the lens assembly and then disassembling the lens block to repair. This can be done fairly inexpensively but it's not really a user serviceable problem and should be repaired by a qualified service technician. My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs. If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.
Testimonial: "thankyou very much perfect. i thought somewhere down those lines, unfortunately i am based in the uk, do you have any similar friends over this side"
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