Freezer burn to food is caused by air & moisture in contact with it.
There should be a tight seal by the rubber gasket along all the inside edges of the freezer door. This gasket prevents unwanted hot moisture and hot air from entering the freezer compartment and causing ice build up. You can test the integrity of the rubber gasket seal by seeing how the freezer door will pinch a slip of paper in various spots around the freezer door. If the slip of paper pulls out easily, there is not a good seal at that spot. If that's the case (which I believe it is), the door gasket needs to be replaced. By the way, ice will build up over time because you need to access the food in the freezer, hence you will introduce moist air each time you open the freezer door.
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