I have the bottom freezer w/2 doors up top....light inside will not go off and has started to melt some of the plastic pieces. How do you remove the light bulbs so the darn thing doesn't burn anything else.

I have a few ideas for things to try. On the bottom of the ice cube holder I believe there is a spring loaded metal rod that runs from the front of the freezer to a little indentation in the back of the freezer. Inside this indentation there is a small plastic piece that can move up and down to rotate the metal rod. Make sure this metal rod is free to rotate. Sometimes it gets stuck in one position. The position of the plastic piece inside the indent in the rear of the freezer is controlled by a solenoid which is controlled by the buttons on the front of the door for cube or crushed. Close all the doors and push the cube button. Open the freezer door and remove the entire ice cube tray. Reach to the back of the freezer and make sure the little plastic piece inside the indent will move up and down easily. You want it to be in its down position. Re-insert the ice cube tray. The metal rod should fit easily into the indent in the back of the fridge. Now close the door and see if you can get cubes. If this doesn't work I suspect the solenoid that moves the little plastic piece may need to be replaced. I hope this helps you out.

Your drain is plugged. Basically the freezer goes into defrost and melts frost off the condenser coils. A big piece most likely fell off and freezer came out of defrost before it coulld melt and drain out completely. To fix you have 2 options. Have towels
#1- move contents of fridge and freezer to a backup fridge. Leave unpluged with doors slightly opened for 24 to 48 hrs. Use towels to cleanup any water. Plug back in wait 2 hrs to make sure temp gets back down before putting contents back in fridge.
#2- Remove contents from fridge and put in ice chest. Have towels ready. Remove ice maker ( if there is one) usually two screws on top hard to see and one on bottom. Disconnect the quick connect for the ice maker. Remove screw on back wall. Be careful when removing air vent on back wall. Its plastic and can break. Remove back panel. Look on the silver plate under coils and you will see ice and where the drain is. Remove ice than pour hot hot water down drain until it flows freely into drain pan under fridge by compressor. It may look like there is not ice make sure othyerwise you will be doing this all over again in a few days. Once water flows freely put everything back together wait about 2 hrs for freezer temp to get cold enough and than you can put contents back in freezer. If you have any question or need help please feel free to comment me back.

I am having the same problem with my refigerator. Try this website:

http://www.mysears.com/Kenmore-Elite-25-cu-ft-TRIO-French-Door-Bottom-Freezer-Refrigerator--384555-reviews/topics/Light-Burned-Plastic-Housing/posts#post_159045

This just happened to me.

The waxy piece has a clear plastic bracket, if its not connected, look around your freezer. The waxy piece fits inside the bracket, and attaches to the ice maker, just in front of the ice tray.

The white wire fits inside the waxy piece. It is the thermostat that tells the ice tray when to dump the ice.

This is impossible to feel around for, so you will need to remove at least the bottom freezer compartment as well as the ledge piece from just inside the freezer door. If you are a relatively thin/small person, you can extend the top tray fully outward, and slide underneath. Looking up at the ice maker, the plastic bracket should have a little prong. This prong will attach just behind the ice maker, with the thermostat facing the ice tray.

Removed everything from the freezes. Removed a false bottom from the freezer floor, 2 screws. There was an ice build up under this plastic bottom. I let the ice melt with the de-frost cycle (or frost free cycle). No more water dripping into the refrigerator compartment.

Remove the food in the freezer , to a level , where you can remove the 2 screws holding the inside rear freezer panel , and remove the panel . At the bottom of the coils , is the defrost heater ( black rod piece ) . On the left AND right sides of the coils , down by the heater , check to see if the freezer liner is melted , due to the heat of the heater . This is a common problem for Maytag and Jen Air refrigerators , for the plastic to get hot . If this is so , then get 2 pieces of sheet metal , 4 " X 8 " , and slide in on both sides of the coils , to protect the liner permanently . If the liner sticks out , use a hair dryer to try and smooth out the plastic , to make it possible for the sheet metal to be slid into place .
On mine , I found 2 pieces of a lower dishwasher kick plate , and slid into place .

Hello, this sounds like you have a blockage in the drain tube, remove panel back/bottom of freezer..you may see ice build up...melt ice with hair dryer/heat gun...you will see a pan below evaporator...melt ice in pan...dry water up in pan with paper towel...now you should see a hole in pan that leads to drain tube...pour some hot water in pan..wait a couple minutes..mop up water and repeat this step 2-3 times....once you have done this find some flexible curtain wire or electrical wire..poke down the hole until you see the water drain..now it is clear..put back panel back and you are good to go. The reason you see water in the fridge is because the water has been leaking into the freezer and down the vent into the fridge instead of running into the drain hole...Please feel free to comment again if you have any other question. Mike

you need to remove the plastic tube that the water goes through . then take small saw and cut the flat part of the tube completely off . then slide the the plastic tube back in the bottom of freezer . apply a bead of silicone around the top of the plastic pipe (where you cut of the flat piece) so that the water does go into the insulation. whats happening - that flat piece sits up about a 16" too high at times and this causes a small pooling of water that becomes worse over time.... if you still continue with this problem take a short piece of 16 gauge wire wrap it around the calrod defrost heater a few times and insert the rest in your drain hole. this will heatup everytime a defrost occurs . which then melts the ice

call a service tech from Sears, this is a fire hazard,light control is bad,apparently, modification includes thermal switch,to turn off lights in the event of failure.

Drain hole is plugged, I pulled up the plastic cover in the bottom of the freezer [Held in place by 2 screws]. Removed Ice maker [4 screws. 2 Up top and two on bottom]. Unhooked power to ice maker by removing plastic cover. Removed back panel [2 screws. 1 left and 1 right of fan]. Used a combination of boiling water and hair dryer to unclog hole that had iced over. Reassembled.