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When I print 1 copy from my laptop, it will not stop printing many copies and I tried to copy a photo and there are horizontal lines on the copy. Jacques

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The numbers of copies your laptop print out is set in your printer software.
You did probably forget to change the numbers to 1 (one copy).

If you use normal print paper for photos, it will almost always make horizontal lines.
Use photo print paper instead, then it won't happen.

It could also be that your print cartridges need a nozzle cleaning.
Normally your printer software has a mode to this.

Hope this will help you

Regards

Posted on Aug 29, 2011

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