I have a maxtor icon with a lock on it. I click on "unlock" and nothing works i have maxtor one touch II 300 GB, i'm using windows XP SP3 my maxtor is locked. It is only recognized on my computer under Other as Maxtor Locked drives. I cannot unlock it.

I have a disk that worked for me and I am running windows xp. I also have the website address that is supposed to have the 98 drivers which could work perhaps. http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Maxtor_OneTouch_Drive_USB/Win98SE_Driver&vgnextoid=b07d8b9c4a8ff010VgnVCM100000dd04090aRCRD

Guess you could try them first and if that doesnt work I could perhaps make a backup of the disk/package/mail/ worth anything?

Hi

check this link

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot4-downloads&vgnextoid=0ed72c9e46914110VgnVCM100000f5ee0a0aRCRD

thank you

try plugging it in and then clicking on it in the computer section
right click on the properties tab and then click on compatibility
click in the tick box and highlight win xp
apply and ok
do not throw ii in the the bin as it can be used as a hard drive in any computer or being mini , in any laptop unit

Hi,

Sounds like you need to remove the cable, uninstall the software, Restart, and then shut down. Now, from a cold power off power on. I know this seems tedious, but it has to do with the Last Known Good Recovery File and what is in Device Manger.

Now reinstall the software and if the software should call for you to "now" connect the USB cable, do so only when prompted or when the installer is done. Re: the latter, attach the cable. Windows ill say it discovered new hardware, point windows to your CD drive where the installer disk is located and allow Windows to locate the software.

Shut down and restart and your drive should be recognized now when you have a desktop. If not, post this back using the comment box below.

When replying to mine or anyone else's reply please address us in your reply, such as Worldvet: that doesn't make sense, please explain. And so on and so forth. This allow US to track what you've tried and from whom you were provided the solution.

Thank you for you indulgence on this. And, please be aware that, we all here want to see you fixed up and on your way. We all have a pretty good track record. However, there are times when a repair from a warranty service center is the only solution. However, I'm certain we all can get you taken care of and thanks for using Fix Ya.

Regards,
Worldvet

mon cd d'installation est gater

Maxtor is now owned by Seagate, and yes, you can go to http://www.seagate.com/www/en-us/support/installation_assistance/installation_instructions/external_drives_&_personal_servers/ot2
Hope that helps, i am trying to get my Maxtor External II working now too, I think it's a power supply, cause it wants to keep installing the driver, but the driver is already there. Hmmm anybody?

OK, I can give you both the proper solution, but i need to know if you are on Macintosh or PC..?



Keep me posted.

use HIREN BOOT CD ( ULTIMATE ) and write!
Atention: if u do that all ur data will be lost and i dont see anyway to make disck work

hey this sounds like vist needs updated drivers to recognize that piece of hardware you have to remember that not the things that worked with xp will work with vista go to the manufacture that made that usb hard drive and get updated drivers this will help

The enclosure has failed. if you need the content from the drive, extract it and place it into a more stable enclosure. if not, return the drive to Maxtor for a replacement. This is normal for Lacie and Maxtor drives...cheaper enclosures offer cheap performance and reliability.


Keep me posted.