Samsung PN50C450 50 in. TV Logo
Posted on Aug 31, 2011
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My Samsung plasma tv got hit with a remote. Cracked in a star pattern now. It was on when it happened. Screen went black but still had sound. Turned it off and then back on and now no sound and black screen. Is it toast?

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  • Posted on Aug 31, 2011
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Joined: Aug 30, 2011
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Most likely. It is probably in some kind of protection / "get me repaired at a really high cost" mode, this would explain why you had sound until you restarted it and it ran a brief diagnostic.

I don't think you'll be able to claim this on warranty as it is accidental damage, not a manufacturing error, but you never know! Maybe your home insurance will cover it.

Call Samsung and see what they say, the might be able to repair it for you or quote you the cost of a replacement.

Thanks
Moza805

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