There are a few things here that will do this. One is the cartridge is a smart cartridge and unless you reset the chip it either won't print or shows low. If you filled it before then this shouldn't be it. If you have refilled the cart more than a few times they sometimes just stop. This is either the ink has jelled inside or the little feeder sponge is dried out. If you changed ink brands sometimes the ink reacts with the old stuff and jells.The other is the jet or any feeder tubes are plugged with dried ink. Usually happens if you haven't printed for a while. You can try running the cleaning cycle and it will take quite a few of these sometimes before it starts working.
There are a few more tricks for cleaning such as using white vinegar to dissolve dried ink but that's a bit of the messy side sometimes. Usually we have just had to buy a replacement cartridge after spending the time on this. We eventually just got rig of our ink jets and got some of the cheaper color laser printers. Wish we had done that sooner.
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