Pool of water on floor underneath freezer side of fridge. It has been fridge side but now seems freezer side, just once a day.

You have a side by side or a undermounted freezer? I am having the same problem with mine. Take a look into the bottom of the freezer, there is probably ice building up on the bottom of it under the bottom self or basket. It seems if the refrigerator door is opened frequently and it is moderately or very humid in your home the water vapour condences inside the freezer. There is probably a condensation tray somewhere that is overflowing into the freezer compartment. Once the ice build up on the bottom gets to a certain point the water then starts to run out the front of the fridge onto the floor. Remove the ice from the bottom of the fridge and empty the condensation tray. You may have to continually do this during humid periods. For me that is about 6 months of the year every 3 to 4 days. It's a pain but what are you going to do.

Check that the defrost drain of hole is not blocked

Hello and Welcome to FixYa!
Actually the leaking water is from the evaporator coil unit....(it is located at the back wall or underneath the freezer compartment). Under normal conditions,Self-defrost refrigerators usually dispose the water generated during the defrost cycle through a tube or channel that directs the water a pan (Known as Drip pan), commonly below the refrigerator unit....
The channel or tube is clogged and the water is leaking to the refrigerator/freezer unit, so you need to clear that blockage/contamination....Once the blockage is removed, the generated water will move through that channel/tube directly to the drip pan and there will no water on the floor in the refrigerator/freezer compartment. This is all you need to do....


Best of Luck,


Your token of appreciation in form of rating would be highly obliged,


Concerned.

Removed inside rear and floor panels of freezer (ice machine also) as ably advised by your tech. Found ice damming he suspected underneath floor panel. Thawed overnight with pot of hot water in freezer. could see that small rear drain tube was iced shut; why all water going into fridge below. Avoided floor mess from thawing water flow to evaporation pan on floor by tilting unit forward on blocks and laying several old towels inside freezer door to catch water that would run out. Also placed some in front at base of unit on kitchen floor. Continuing to thaw pipe to unclog, it is iced some way down, again as tech said it might. Will reassemble and be careful with freezer setting, in case it may have been too cold. Also, some food crumbs had found their way behind panel near this drain tube and may have fallen in to block it. Will clean out any remaining.

before you call check the bottom of your freezer, if it is full of ice, yuou more than likely have a clogged defrost drain
remove the back panel of the freezer and ensure the drain is free and clear,
check the fill tube of the ice machine to be properly installed

it seem that you have a clogged freezer drain. you can fix this by first turn off the unit leve all door and let it thaw about 4 to 6 hours or longer. if this doesnt cure the problem then repeat above procedure but this time open the plastic cover on the freezer and clean out the drain make sure all drain are unclogged also while your at it check the operation of the drain heater pan underneath the unit. and lso check the operation of the defrost timer. hope it help you.

That is from your defrost drain either being clogged with food, or covered with ice. Behind the back wall in the freezer is a drain that empties underneath the fridge. If that drain gets blocked or froze over then the water will dump into the floor of the freezer and out the door gasket. Look in your freezer floor for ice build up. If you don't see anything like that or if you think the water is coming from underneath the fridge, then it is your condensate pan underneath. They crack sometimes.

If water appears on the floor in front of the refrigerator once or twice a day, it could be due to a clog in the defrost drain tube. The usual evidence of a clogged drain in a side-by-side refrigerator is ice under the bottom basket in the freezer compartment, in addition to a puddle of water on the floor. Try watching the YouTube videos like this one:

https://www.youtube.com/watch?v=H_DKNtgd5vI

move the fridge out to see if there is water underneath it sounds like a leak in a line some where you might want to have a service tech check it out.

most likely you have a frozen drain in the freezer section so that whne your refrig defrosts the water runs out into the freezer compartment instead of the drain pan underneath. the fix is to flush the drain with warm water to clear the obstruction. the drain can be reached either by removing the cover in the freezer area or by back flushing the line from beneath the refrig.