Toshiba Portege M700-S7002  Tablet PC Logo
Posted on Sep 04, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Finger print reader not working.....??????????????

3 Answers

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 124 Answers
  • Posted on Sep 04, 2011
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

Joined: Sep 28, 2008
Answers
124
Questions
0
Helped
40796
Points
350

@touchcoat

Try re-installing the following and reboot:

For Windows 7
1. Toshiba Fingerprint Utility (for Windows 7 (32/64) click here,
2. Upek Fingerprint Driver (for Windows 7 (32/64) click here,

For Windows Vista
1. Toshiba Fingerprint Utility here or here.

If above steps won't work, the issue is most likely a hardware issue. To make sure that it's not, I recommend trying to do a full system recovery (if you don't mind starting from scratch - turn the computer OFF, hold the 0 key then turn the computer ON).

If you still encounter the same issue, call Toshiba support and have the unit serviced at 1-800-457-7777 (for US) or 1-800-663-0778 (for Canada).


Good Luck.

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 2 Answers
  • Posted on Nov 12, 2012
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Nov 12, 2012
Answers
2
Questions
0
Helped
1889
Points
3

After following the previous steps make sure you only have the AuthenTec software installed. One major problem was the use of two softwares to control the scanner. They are not compatible together.
To finish fixing the usability watch:
http://www.youtube.com/watch?v=8ED5PYS1_is&feature=g-upl

  • Anonymous Nov 12, 2012

    after following the previous steps make sure you only have the AuthenTec software installed. One major problem was the use of two softwares to control the scanner. They are not compatible together.
    To finish fixing the usability watch:http://www.youtube.com/watch?v=8ED5PYS1_...

×

Ad

Nebojsa Knezic

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 12 Answers
  • Posted on Dec 07, 2011
Nebojsa Knezic
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Problem Solver:

An expert who has answered 5 questions.

Joined: Nov 29, 2011
Answers
12
Questions
3
Helped
12324
Points
12

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I upgraded and now it says press "home" Where is that?

Hi,
It's the round button on the front. If it has a rounded rectangle printed on the front it is just a button. If there is nothing printed on it and it has a silver circle around it then this is a touchID button with finger print reading capability.
0helpful
1answer

My kindle fire hd will not load, even when I try to slide to put in my password to unlock it, a yellow box comes up around it I tried restarting it , no fix help!

Try this:

Swipe from the top with two fingers separated
Tap on More twice
Tap on Accessibility twice
Explore by Touch - turn Off
Voice Guide - turn Off

------------------------------------------------------------------------------

On the Fire HD2 and Fire HDX (2013 models):

Swipe from the top with two fingers separated
Tap on Settings twice
Tap on Accessibility twice
Explore by Touch - Off
Screen Reader - Off
0helpful
1answer

I am reading a book on my new Aura Kobo ereader, the print is too small, how do I get back to menu to change size of print?

No menu required. Just use two fingers on the screen and slide them apart. Be careful, it's easy to get very big, very quickly.
To get smaller slide two fingers together on the screen.
0helpful
1answer

I have had problems with reading because the writing is way to small and diagrams are printed to vagly and examples blend into the background so you barely can see them.Also when I called for help .

You should be able to lightly tap the touch screen twice and get it to magnify. If that does not work put two fingers in the middle of the screen and spread your fingers apart while still touching the screen. This will as well magnify the screen.
0helpful
1answer

How can i open a finger print password without its option is shown.? there is only one option of alternative password which i was forget?

there is a small reset hole in the edge use paper clip to hold for 5 seconds see if fingerprint option reappears . post picture of opening screen , and use edge of piece paper to clean debri around print sensor button.
0helpful
1answer

Can't find manual For Aluratek AEBKO7FS Libre

Hi,

You can download and print the instruction manual in PDF format by clicking this link.

http://aluratek.com/media/uploads/AEBK07FS_Manual.pdf

Adobe PDF Reader is required to view this manual. Download Adobe Reader

Hope this helps. Kindly let me know if you have any difficulty in downloading the manual.
Thanks for using FixYa.
1helpful
1answer

Touch screen and digital finger scan's not working

there is one option that you have tak back-up your data then run recovery disk that is only solution becoz touch screen and finger print software is realy delicate things dont try to paly with if don't have to downlod drivers from the HP site

0helpful
3answers

How do I disable the M400 biometric finger print scanner, I do not want to run the Protector Suite software. I just want Windows to boot.

uninstall the Protector" Suite (finger print scanner software ) and restart it and check .....


if its not happening try in bois..... restart your laptop hit F1. then navigate to the integrated devices, there will be an option to enable or disable the finger print scanner there.
1helpful
1answer

IBM X61 noteboot finger tip reader not functional.

if it says fingertip identification not installed then it means the driver is missing... try and install the driver....
Not finding what you are looking for?

878 views

Ask a Question

Usually answered in minutes!

Top Toshiba Tablets & eReaders Experts

k24674

Level 3 Expert

8093 Answers

ExpressFiX
ExpressFiX

Level 2 Expert

691 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Toshiba Tablet and eReader Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...