Lexmark X3650 Printer Logo
Anonymous Posted on Sep 05, 2011

My scanner won't work on my lexmark x3650 printer. It says I need wia driver. How do I get a wia driver to fix my problem?

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fanaudi

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  • Lexmark Master 1,381 Answers
  • Posted on Sep 05, 2011
fanaudi
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Hi str8fan69
Try first by downloading the latest driver for your device : http://support.lexmark.com/index?locale=en&page=product&productCode=LEXMARK_X3650&segment=SUPPORT&userlocale=EN_US&frompage=null#2
The WIA driver is included in Windows but you should first make sure the Lexmark driver is correctly installed .
You also can go to Start / devices and printers and check the printer there .
Best regards ,
fanaudi .

  • fanaudi
    fanaudi Sep 09, 2011

    Hey str8fan69 !
    Haven't solved your issue yet ? Download this third party software :http://www.irfanview.com/
    In the start window , look at the bottom left to activate the
    twain program and select the WIA option . You' re done ! Fanaudi .

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  • Contributor 1 Answer
  • Posted on Aug 27, 2015
DomR
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If it was working previously check that your Shell Hardware Detection service is started:
Win7
Start->Services->Shell Hardware Detection->Properties->Startup Type->Automatic->(Service Status Click START)->OK


I am posting this here since I just had this problem and did not find this specific solution online. Hopefully as a related topic this may help others.

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