There are some known issues with this model. You will need to contact Omron directly. Here is a link to the contact information.
You may have started wearing a Polar F11 Fitness heart rate monitor to help you keep track of your pulse during cardiovascular exercise. The monitor consists of a strap with electrodes that you attach to your chest, which transmit heart rate data to a receiver worn on your wrist like a watch. The wrist unit stores data and settings that you can customize, such as your weight, height and target heart rates. However, you may wish to reset the unit and start over with new settings. You can reset your Polar F11 by following a few easy steps.
Instructions:
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