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Posted on Oct 31, 2017
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I have a LG2487hm washing machine, the geek squad are a bunch of idiots. I have the TE code it only trips off line when the load is heavier than 3 or 4 towels. I looks like it is weight related. right now we can only wash 5 to 6 shirts on quick wash. What else could it be other than the thermistor they ordered that is the wrong size.

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Mike

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  • Expert 166 Answers
  • Posted on Oct 31, 2017
Mike
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Joined: Jan 09, 2010
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TE is a Therrmistor error, The thermistor senses the water temp. As with any error code it could be the part, Wiring Harness or Computer which is causing the issue. If you try cold temp wash the cycles may work. Geeks should OHM out the part to see if that is at fault. LG has 2 different Thermistors. 1. Thermistor is part of the heat element.
2. Thermister is separate. LG part# 6322FR2046C.
Quick easy fix.

Hope this helps.
Mike

5 Related Answers

Anonymous

  • 4 Answers
  • Posted on Jun 02, 2009

SOURCE: te error code

btw...the thermistor can be found easily by tilting the machine on its back. It is mounted to the back of the drum housing. I removed mine after getting a "tE" error and cleaned it and replaced...no problems since!

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Anonymous

  • 2 Answers
  • Posted on Jul 09, 2009

SOURCE: Front Loading LG Washing Machine leaves smelly sludge in wash tub

This machine has a tub clean feature that you're supposed to run with bleach. I did this and it helped the smell s bit. Recently we had an error code and the repair man that came to fix it gave me some good tips. His experience has been that the smell is from too much soap causing build up in the seal and along the tub. His suggestion was to cut back on the amount of he detergent (he said a tablespoon is sufficient). His company recommends using a product called Whirlout (you can buy it at Home Depot). It was originally meant to clean scum out of hot tub jets. Apparently if you call LG they will recommend this product, but haven't bothered to suggest it in the owner's manual. I was told to put one to two capfuls directly into the tub (not the detergent bay) and run the tub clean cycle. I used it last night and it worked - no more musty, yucky smell!

Anonymous

  • 5 Answers
  • Posted on Aug 04, 2009

SOURCE: LG Tromm washer WM2688HWM tE error code. Very easy

LG Tromm Washing machine te error. The manual says to call for service. Not much help there. The reason for the error is the thermistor circuit (resistive element that becomes less resistive as it increases in temperature). The thermistor acts as a heat sensor. In many cases, the error occurs because the wireing harness is too tight at the bottom of the drum and one of the wires in this circuit becomes disconnected with all of the movement of the drum (unbalanced load, normal cylcing etc).

1. Unplug the washing machine from the wall. The thermistor circuit is at line voltage (110 in the U.S.) and it will bite! So do this first before proceeding.

2. Move the washer out so you can get access to the back of it.

3. Remove the stainless panel (the one that is not painted, it is large (aprox. 16x18 inches). It is held in place by 4 phillips screws.

4. Locate the thermistor connection block near the bottom of the machine, at the center of the wash drum. It is the small white connector that has two wires running to it. One wire is dark blue, the other is light blue. Insure that neither wire has pulled out of the connector. If either of them have, repair the connector and provide enough extra wire ( aprox. 2") to provide cable relief.

5. If the cable connector and wires are ok, there are other solutions here that recommend either cleaning or replacing the thermistor.

Good luck to you.

Anonymous

  • 311 Answers
  • Posted on Jan 31, 2010

SOURCE: malfunction code tE

TE error code stands for thermistor error. You have to remove the front panel and ohm out the heating element. If you have continuity most likely it will be fine. There is a thermistor located next to the heating element that will probably need to be replaced. LG's are the only machine besides GE ref's that I have ever seen thermistors go bad on. There is probably an ohm reading you should get through the thermistor but unless you have an analog meter or a fluke most standard digitals wont read into mega-ohms. Removing the front panel is model specific. But i can tell you the spring around the front boot (drum gasket) needs to be removed and there will be some hidden screws at the bottom by the pump where the access panel is located.

Hope this helps _MJ_

dnarich

  • 2 Answers
  • Posted on May 23, 2010

SOURCE: Thermistor for LG WM2688H

Yes - repeated tE error solved by simply making sure the connections to the thermistor are tight. I had repeated tE error codes - my wife called service, and when the service man I told him I thought that the tE was a thermistor error...he said "this machine (WM2455HW) doesn't have a thermistor - it is all solid state". It sounded suspicious to me ... and then he "placed his hands on the machine" (claiming that it wouldn't reset by the button combination) and pronounced that we'd need a $290 control board (you can get them for $155 at Sears) and $170 labor + tax.

All of this just didn't make sense to me since 1) a thermistor IS a solid state device, 2) an intermittent problem is RARELY a problem with the solid state electronics (though occasionally, components can overheat and fail intermittently), 3) everything I'd read suggested the tE indicated a thermistor error...and 4) intermittent errors are OFTEN caused just by poor connections on electronic devices.

Well, I dug into the machine, found a thermistor (clearly labeled on the wiring diagram inside the machine), tipped the machine on its back to get access to the thermistor, unplugged the connector to the thermistor and pulled it out of the rubber grommet that anchors it to the wash drum. Then I squeezed the connectors on the female plug end to make a tighter connection and reconnected everything. I then opened the main control board and unplugged all plugs and reconnected them in case there was a bad connection to the main control board.

Guess what - everything works fine now - NO PARTS - and yes, there was a thermistor in the washer (the service man wasn't correct in saying there was no thermistor).

I am concerned that this may be a real scam. Certainly it could be that the service man comes out, says it is a control board, charges for a control board and in fact replaces the board even though it is still good. Taking the old (and new-appearing) control board to the next house where the same claim is made. They can pocket the $290 and the service call.

I probably would not be so cynical about this except for the fact that the service man specifically contradicted what I said about suspecting a thermistor problem and told me specifically that there was no thermistor in this washer (my wife witnessed this).

How can you trust the service folks anyway?

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