I have a brand new LD651EBL. Picked it up this morning. Just plugged it in. Keep getting the CH 24 code. The bucket is all the way in. Is there a fix or do I need to return it?

make sure the bucket is in the right spot LG LD651EBL Owner Manual Page 15

the float switch above the tank might be stuck. or broken

Bucket switch/float valve sticking? Take out the bucket and make sure the switch moves freely.

Thanks for the post by Posted by Bill L on Jul 14, 2012.
I decided to take a chance and order the new Sensor assembly $20.50 and install it in my LG LD651EBL Dehumidifier which was giving me ch 67 errors. Wala, it worked, the error code is gone and the dehumidifier is now working perfectly! Thanks

If the bucket is in place correctly, turn the unit OFF & unplug it for 10 minutes. This should allow the electronics to rest and revert back to the original factory setting after you plug it back in and turn it ON. From there you should be able reset the controls to your liking.

Hope this helped. Thanks for choosing FixYa.

Make sure the bucket is installed properly. It you are CERTAIN it is installed properly and you still get no power to the unit (you said you definitely have power at the wall outlet) return it to the store and either get it demo'd or replaced. Definitely rule out the wall outlet by testig with a light or a radio before you load the unit into the car.

Any more than what I have suggested may void any warranty you may be entitled to. Don"t wait.

Thank you for your question @ FixYa.com

Leo, have you removed and emptied the buck and reinstalled it? If not, that's the first thing you need to do. If you have already done that, remove the bucket and if it's equipped with a float valve in the top of the bucket, make sure the float is not stuck in the UP position. If it is, jiggle the arm of the float, so that it will return to the DOWN position.

If not equipped with a float valve, when you reinstall the bucket, be sure that it fits "squarely" from top to button into the holder.

NOTE: Before attempting any of the above, turn the unit OFF and unplug it it.

Hope this helps you troubleshoot and solve the problem.

In the trouble shooting section of the manual they do list err 24 and tell you to call the service center. They will arrange a service tech to come and deal with it. Or tell you to take it back to the store.

Just so I have the data point. Do you have it hooked up to a hose or are you using the built in bucket?

No it is not the cord.

Try it with the bucket instead of the hose.

Let us know what happens.

We;ve managed to clear this error, at least for the last 5 days. Remove the bucket, and reach up behind the front panel where there is a filter- ours was covered in dust. After cleaning this off, and resetting the machine (by pulling the electric plug out and re-inserting), the error went away.
Your mileage may vary.