This is the second unit that we have had in the past 6 months (the first we sent back because it also stopped working). When we put a load of washing in the machine (setting Regular - Normal), the door locks and the machine fills with water, then nothing. The barrel doesn't spin at all until the end of the first wash cycle, the water then empties and remains on "Wash" for approximately 30 minutes when the "Done light" starts flashing and the door stays locked. We live in the British Virgin Islands in the Caribbean, I am wondering if this problem could have been caused by the shipping down here, although no there are no visual signs of damage on the outside of the machine.
HI,
The first thing is that you will have to get it repaired.Since it is under warranty you don't need to worry.
If the cycle doesn't complete, check these:
Water-heating cycle
Timer
Water-heating cycle
Many
dishwashers heat the wash and/or rinse water to a higher temperature,
as the cycle calls for it. In these cycles, the dishwasher pauses after
it has filled with water, waiting for the water to reach the pre-set
temperature. What happens next, depends, as follows:
Timer
Timers
don't often fail. But if every other part of the dishwasher seems to be
working properly and the timer knob seems to be stuck in one
place--doing one function continuously--the timer may be at fault.
Dishwasher timers can't be repaired. If yours is defective, replace it.
Seems issue with the control panel.
you can get the part online from here...
http://www.repairclinic.com/SmartSearch/...
×
To sort out the problem and to reach some conclusion and for parts click the link below.
http://www.repairclinic.com
also check for more detailed help
www.applianceaid.com
for any further queries feel free to ask.
thanks
Hello Tony - Often when a unit does not spin it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the drain pump make a humming noise? If so, there may be a restriction in the drain line or siphoning. Otherwise since it is such a complex unit I would recommend contacting a professional to have either the pump or timer diagnose. Also you might want to clean out the coin trap, filter trap, of the unit for extra security. This needs to be completed about every 6 months to prevent any issues.
1. Unplug the unit.
2. Tilt the unit up to where the front feet are in the air and the back feet are still on the ground. Please make sure the unit is propped up safely.
3. Now that the unit is propped up look inside on the bottom right hand side there is a black looking accordion thing. This is the coin trap.
4. Clean the drum out with as much water as possible and have towels ready. The next step you will have the remaining water come out.
5. At the top of the coin trap where it is attached to the drum is a silver spring with a silver screw. Loosen the screw and wiggle the coin trap down from the drum.
6. Reach inside the coin trap and clean what is inside of it out.
7. Put the unit back together following the same steps backwards
Not over use detergent, this can result in oversudsing in the
tub, and restricting the tub from turning properly.
That the drain hose is not too long.
That the drain hose is not restricted.
That the standpipe is not higher than 96" from the floor.
You may have defective timer or drain pump.
Also you might want to clean out the coin trap, filter trap, of the unit for extra security. This needs to be completed about every 6 months to prevent any issues.
1. Unplug the unit.
2. Tilt the unit up to where the front feet are in the air and
the back feet are still on the ground.
Please make sure the unit is propped up safely.
3. Now that the unit is propped up look inside on the bottom
right hand side there is a black looking accordion thing. This is the coin trap.
4. Clean the drum out with as much water as possible and have
towels ready. The next step you will
have the remaining water come out.
5. At the top of the coin trap where it is attached to the drum
is a silver spring with a silver screw.
Loosen the screw and wiggle the coin trap down from the drum.
5. Reach inside the coin trap and clean what is inside of it
out.
6. Put the unit back together following the same steps
backwards
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