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Turnoff the printer.
Hold Cancel button and start/Copy button at the same time.
Turn on the printer.
Release the buttons when display shows "Permanent Storage Init".
Wait till the display shows "Ready"
It means that the cartridge has to be replaced.
If you just bought the printer, I must assume that it is under warranty.
Call HP and have them send you another cartridge.
Each cartridge has a small electronic chip that is read by the printer. If the chip can't be read, it's probably defective.
Supply memory error is referring to a defective toner cartridge. Actually it's the electronics chip that is attached to the cartridge. The printer gets toner information by reading the chip.
Replace the cartridge.
Hi, i hope that the problem is not in some of your printer boards, but i have to tell you that you have to expect problems with POWER SUPPLY BOARD or FORMATER BOARD. Please call service for help pifonski
You've done everything but replace the formatter. Can you look at the Event Log? Look for a 79.xxxx error. That is definately a formatter. Is this a solid error, meaning does it appear when printer inits? Remove the DIMMs and flash memory and network cable. And reinstall one by one until error reappears. Do you have another 4345 that you can "borrow" a formatter from?
Dear Sir,
I has change the printer cartridge. After changing the printer cartridge above mentation comming. When I am making printer power on the (10.10.00 supply memory error) display. Please tell me how to solve this problem. Best regards,
Thanking
Ajom Khan Hero
Mobil No.092 5192797.
Al Nahr Co.Ltd
Tripoli - Libya
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