Washer will not start a load. Door was not locking so manually locked door and now cannot get door to unlock.

Hello, remove the bottom panel of the machine. You can remove the panel on most by useing a putty knife at the two clip areas on the upper part of the lower panel by pushing in on the clips and pulling out on the panel. Once you remove the lower panel there should be a pull cord or a plastic line with a loop on the end once you pull this cord this automaticlly pops the door open. If you have any further questions message me back. If you need a schematic showing the location of the cord message me back your model number and I will locate your schematic for you. Thanks
Rick
p.s while you have the bottom panel out if your unit also has a filter on the pump you should always take this opportunity to clean out the pump filter as well.