My computer (PIXMA MP500) will not print in black. I installed a new black cartridge but it still will not print in black. It will print in color.

Unfortunately, the printer is designed to need all of the ink cartridges in place and no empty ink cartridges. This is designed to protect the ink system from damage.

There is a way to print a color document in black and white but it won't help with your issue. (Enter the Printing Preferences by right clicking on the icon for the Canon MP500 in the Devices and Printers Panel (Win7). (It's Printers for the Vista Classic View and Printers and Faxes for XP) Then put a check mark in the box for Greyscale Printing in the main tab. Then click OK and close the window. There is a similar method for Mac OS versions.)

I wish that I had better news.

Cindy Wells

Try

Checking / changing Ink Cartridge Setting to 'Both Black and Color' in Windows
Checking / changing Ink Cartridge Setting to Color Only in Windows

would have to try by changing the print head as well

The ink cartridges on your Canon Pixma MP500
print head not problem your yellow cartridge &black
problem

I replaced CLI-8B cartridge for some reason, problem is corrected. I still have print quality problem but  at last now I can use my printer.

check MS Word settings in 2007 is in "Word options" Display, printing option
In 2003 is in Tools, Options, in View tab check peint and layout options

Hey, Sound like something is wrong with the color cartridge. Replace the color one and try again. If that fails you might have to replace the printer as it doesn't sound like the problem is software related.

1. Clean The Print Head Nozzles (Mac OS X) MP500 / MP800 2. Clean The Print Head Nozzles (Windows) MP500 / MP800 3. Confirm that the recommended ink tanks are installed properly MP500 / MP800 4. Install recommended ink tanks in the correct order MP500 / MP530 / MP800 / MP800R / MP830 5. Perform A Manual Print Head Alignment (Mac OS X) MP500 / MP800 / MP950 6. Perform A Manual Print Head Alignment (Windows) MP500 / MP800 / MP950 7. Perform the print head cleaning procedure on MP500 / MP800 8. Print Head Alignment MP500 / MP800 / MP950 9. Remove tape from the MP500 / MP800 ink tank 10. Replace ink tank(s) MP500 / MP800

I hope it helps!!!

No I did not fix it. Can this printer, print only using black ink? That is the question.
thanks
Chet
[email protected]
pixma mp500

I've tried everything, it still says the following tank cannot be
recognized...
it's the pink cartridge...I only want to print in black and it
won't work if any color cartridge is empty...this
is ridiculous!
PLC
Help!