The problem you're having can be caused by a couple things.
1. The float valve in the top of the water collection bucket is broken or is stuck in the Down position.
Remove the bucket, and inspect the float valve for damage or sticking. If it's stuck in the DOWN
position, jiggle the arm of the float valve, to make it works freely.
2. The water collection bucket is not installed properly and water is leaking out the back of the
top of the bucket. When installing the bucket, be sure it's installed "squarely" into the bucket
holder from top to bottom and making firm contact with the bucket safety removal switch on the
rear wall of the bucket holder.
I hope this helps you to troubleshoot and solve the problem. Thanks for choosing FixYa.
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