Kitchen Ranges Logo

Related Topics:

Posted on Sep 17, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Whirlpool duet getting error code F70 and F71. When hitting start button, getting a clicking sound and nothing is happening. Cannot open the washer door as it is locked with clothing inside it.

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • Master 1,157 Answers
  • Posted on Sep 17, 2011
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: Jan 14, 2011
Answers
1157
Questions
1
Helped
418434
Points
2951

Hi jreib29,

F70 and F71 are two logic board error codes that point at a communication error between the main logic module and the control pad (user interface and CCU), and between the motor control unit and central control (MCU, andd CCU that is main control module).
Repair is difficult, as motor, wiring and voltages from control modules must be tested.

Try first doing a reset, by disconnecting power cord or tripping circuit breaker and leaving power off for five minutes.

If that does not help and errors come back, then the best thing to do is calling the service number listed on the user manual.

Here extensive explanation of error codes and relative troubleshooting:

F70: CENTRAL CONTROL UNIT HEARTBEAT FAILURE
If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the Central Control Unit to the User Interface.

1. Check for continuity of the User Interface harness.
2. Check wire harness connections to the User Interface and the Central Control Unit.
3. Replace User Interface if drum is rotating.
4. Replace Central Control Unit if drum is not moving

F71: USER INTERFACE HEARTBEAT FAILURE
If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the User Interface to the Central Control Unit.

1. Check for continuity of the User Interface harness.
2. Check wire harness connections to the User Interface and the Central Control Unit.
3. Replace User Interface if drum is rotating.
4. Replace Central Control Unit if drum is not moving.


Hope this helps.

Thank you for using FixYa.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3helpful
2answers

What does an F70 and F71 error code mean?

Hi.

Please read the tip below, explaining how to fix F70 and F71 problems. The comment applies to Whirlpool washers like the one in question.

F70 and F71 are two logic board error codes that point at a communication error between the main log...

Regards.

Ginko.
0helpful
1answer

Getting code F70 and F71.

Hi.

Please read the tip below, explaining how to fix F70 and F71 problems. The comment applies to Whirlpool Duet washers like the one in question.

F70 and F71 are two logic board error codes that point at a communication error between the main log...

Regards.

Ginko.
0helpful
1answer

What does F71 mean ? This comes up half way through the cycle

Hi,

F71 points at a connection error between button pad and control board.

Please read the indications in this article: F70 and F71 are two logic board error codes...

Regards.
0helpful
1answer

Error code shows F71. door is locked and there are clothes in there soaking in water that I need to get out!! what does F71 mean and how do if solve the problem

Hi.

Sorry for the late reply.

F71 points at a connection error between button pad and control board.

Please read the indications in this article: F70 and F71 are two logic board error codes...

If you get similar problems in the future, and machine gets stuck in error mode with clothes inside, empty water from tub disconnecting the drain filter, located behind a panel in front lower side of appliance. After emptying water the door will normally get opened.

Regards.
0helpful
1answer

Getting f71 on washer now, whirlpool duet washer won't start. tried disconnecting it, but now nonw of the buttons on the washer light up.

The F70 error apparently is a design flaw that happens to many of these machines in this series. It has something to do with a failure of the components to communicate with each other. The main circuit board most likely needs to be replaced. Not the user interface as you replaced. The user interface is simply a touchpad control.

When first troubleshooting, I felt a communication error normally causes this but I too replaced the unseinterface and has to replace the control. Good Luck!
1helpful
1answer

ERROR CODE F71

The following list of codes indicates an electronics communication problem with the washer:
Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33

To remove the error display, press Pause/Cancel twice.
hcz_003_web_env1.gif
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.
Not finding what you are looking for?

272 views

Ask a Question

Usually answered in minutes!

Top Whirlpool Kitchen Ranges Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Paul Carew

Level 3 Expert

3808 Answers

Are you a Whirlpool Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...