Kenmore 3.8 cu. ft. HE4t Front Load Washer Logo
Posted on Sep 19, 2011
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I have a kenmore EH4t front load cloths washer. The code is F02. What does it mean?

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Richard Roth

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  • Kenmore Master 9,472 Answers
  • Posted on Sep 19, 2011
Richard Roth
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Joined: Nov 14, 2010
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F02 is for not draining correctly. Here is what you need to do:
1. Unplug the washer

2. Take of the toe panel in the front by removing the three screws.

3. Get a bunch of towels (I mean a bunch!!!)

4. The pump is in the center, and it has a plastic grip handle that one can unscrew to remove the filter. As you unscrew it, LOTS of water will come out. Be ready with the towels. A cookie sheet helps to collect the water too.

5. Clean the filter assembly.

6. If one wishes to check the inlet of the pump, remove the back panel, about 12 screws. (Note, the following works for replace the pump as well)

7. Remove the large bellow from the bottom of the tub that goets to inlet of the pump by removing the clamp

9. Lift up on the plastic cover that covers the wires that power the pump. There may be a small plastic catch that is lifted up as to allow the connector to become free.

8. Remove the Torx screw that holds that is the center just under the filter screen.

9. Pull the pump forward.

10. Unclamp the pump outlet hose.

11. Remove pump

12. Unclamp the large bellow on the pumps inlet and inspect for debris.

13. Clean pump and fitler w/o getting water on the pump.

14. Install in reverse order. Remember, it is much easire to put the inlet bellow and outlet hose on the pump before you put into the washer

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Whirlpool front loader duet hd washer gets stuck in the wash cycle with the error code of F02. What is F02 mean?

Whirlpool Duet front-load washer F02 usually means it is taking over 8 minutes for the washer to sense that the rinse or wash water has drained, which either means that the drain/filter is clogged or the pressure switch/tube is clogged (causing both the washer to over-fill with water and not sensing that water has drained).

To clear out the drain/filter, tilt the washer backwards a little for easier to the kick-plate and support the front bottom with a wood block or similar, remove the front kick-plate's (3) retaining screws and swing the kick-plate up out of the way. The filter drain is behind the white knob in the center, be prepared with something to catch any remaining water and lots of towels to soak up any spills, and turn the knob counter-clockwise to remove the filter.
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Hello & Welcome to FixYa

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Check your drain filter also and replace them if needed. Remove the 3 Torx head screws (located left, center, and right) from the front bottom kick panel of the washer. The drain/filter/pump is right in front.
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I own a HE3 kenmore elite for 4 years now and the troubleshooting codes are: SUD When excessive suds are detected, a suds routine automatically starts. This causes the cycle to go longer to remove the excess suds. Reduce detergent amounts or use HE detergent. The F02 error I had with mine and it is a drain problem. Book says check the hose for kinks, clogged or is it more than 96 inches above the floor. On mine it was the fan pump on the forward motor that drains the washer. It was worn and not pushing out the water fast enough. You will hear a high pitched whine at the front bottom of the washer if this is bad. To reset the washer from the F02 error, select pause/cancel twice to cancel the cycle. Unplug washer or dissconnect power. good luck
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