Cannot uninstall Webroot Spy Sweeper error message unins000.dat missing

hit contrl, alt, delete all at once and let up and see if you can turn off the program that wont uninstall and then try it

Right-click on the Webroot Spy Sweeper icon on your computer's taskbar. A menu for the program will appear. The taskbar is the bottom bar of your computer. The Webroot Spy Sweeper icon looks like a green bulls eye.Select "Exit" from the Webroot Spy Sweeper menu. Select "Yes" if asked if you wish to shut down the program.Click on the "Start" icon and select "Control Panel."Click on "Add / Remove Programs" if you are using Windows XP. Select "Programs and Features" if you are using Windows Vista or 7.Click on the "Webroot Spy Sweeper" program listing.Click on "Uninstall." A Webroot Spy Sweeper uninstall wizard will open.Select "Uninstall" in the wizard and hit "Next." Follow instructions on screen.Restart the computer if prompted.Click on "Start" and select "All Programs."Right-click on the "Webroot Spy Sweeper" folder and select "Delete."

go to control panel>add or remove programs or uninstall a program>then a window will popup then in the listing locate webroot spy sweeper and click uninstall,i hope this will work,thank you for using fixya!

Hi,

2 software's that could help you :-

1. http://majorgeeks.com/Revo_Uninstaller_d5706.html

2. http://www.piriform.com/ccleaner/download

Choose - Version 3.02.1343 (2,906 kb) - Free version

See if that could resolve the problem. Unless we would try few more troubleshooting steps.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

try another internet browser. if that won't work post a comment and i will see what else could be the problem

Have you looked in the Spy Sweeper folder, most probably C:\Program Files\Webroot\Spy Sweeper and looked for the uninstaller - unins000.exe

You could always search for this file through Start>Search, select all files and folders and type "unins000.exe". It should find the file, this is the uninstaller, just double click.

You could also start in Safe Mode (restart computer and hit F8 when computer first starts) and delete the webroot folder C:\Program Files\Webroot\ . Do NOT try to delete the Program Files folder...

Good luck! Let me know if you need further help. I will check back tomorrow.

first uninstall the webroot spy sweeper through the following steps.
1.click start 
2.go to control pannel
3.open 'add or remove program'
4.a window will open wait for some time until the list is populated

5 i)in that list find webroot spy sweeper and click remove 
   go through the uninstall wizard and finish the uninstallation process

5 ii)if you didn't find webroot spy sweeper there then it can be a virus
You need to download a program called MalwareBytes because that searces your entire computer
, finds the virus and completely destroys it.

http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Click the green 'download now' button (don't worry - this is free) and once you've downloaded it, got the updates and done a system sweep which takes a long time but it's worth it, you should be fine. It also solves the desktop, wallpaper and screensaver hijack, too.

6. restart your computer

7.open mycomputer click search and do a search for webroot spy sweeper
delete all the files and folders regarding webroot spy sweeper

8.now download mcafee before installing mcafee uninstall MalwareBytes and restart your pc
because at a time only one antivirus software should be used

i think this solution will help you 
if the problem is not fixed please inform i will suggest some other ways

See if you can run the program from folder,should be a .exe file,
if it runs check the version under the help tab,,,if not you have to delete it and you have to delete the keys in the registry,if you don't know how to do this, do a search for webroot ,or spysweeper with windows search,and look for the installer it should say spysweeper
install or setup, reinstall the program and then uninstall it with its own uninstaller,, the file is (unins000.exe)only uninstall if this version is older that the disk you received.

Hi Jeli

most effective way to uninstall Spy Sweeper is to go to Control Panel and then select Add and Remove Programs. In this case, you may try to follow the instructions below.

1.right click on the Spy Sweeper icon on the right hand side of the toolbar where the clock is located and select exit

2. press ctrl + alt + delete which will open the Task Manager.

3. Click on the Processes tab. Search for spysweeper.exe. If this process is running click on it then select end process.

Repeat this step to search for and close the process WRSSSDK.exe. After this is done Spy Sweeper should be able to be removed by using Add/Remove Programs

Keep me posted.

Thanks.

What you need to do is
1.) click start / all programs / axcessories / system tools / system restore

2.) now restore your computer to a previous date ( one before u upgraded )

if that dont work you will need to uninstall and re install the program

cheers