Hichocolate866...
This this solution
Start your computer
1. Keep pressing "F1,F2 or F8" as the laptop computer starts.(Depending on your computer)
This will start the computer in Safe Mode.
2. When the window "Advanced Boot Options" opens, choose "Safe Mode" with arrow key and confim by pressing the Enter key, then PC enters the Safe Mode.
3. Once you are in the Safe mode Click "Administrator" on the Windows login screen.
Take note that you have set the Administrator password before, you need to input the changed password instead of leaving "Password" field blank.
4. Then click Start > Control Panel > User Accounts > Select the account that is locked and change the password.
5. Restart laptop and login into the account you just created using your new password.
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Try user administrator and password leave blank
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