Gives code f02 and sud - Maytag EPIC MFW9700S Front Load Washer

remove the top of the unit and inside is the trouble code paper work that will guide you to anything that is wrong.

F02 Long Drain If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Whirlpool Fault Codes

Hi, W/D here.
What you are seeing is the suds (SUD) error code, and is sometimes followed by a long drain fault code (F02).
This does not necessarily indicate that you need to change anything at this time. When the machine senses too much suds, the error code is displayed, when too much suds are actually present, a longer drain time results.
Duets are HE (high efficiency) machines, and require a detergent that produces little suds. If you are using HE detergent, cut back on it until you can run a cycle without getting the SUD/F02 alarms. If you are not using HE detergent (we don't either), you really have to be careful with the amount of detergent used.
Press PAUSE/CANCEL twice to clear the display. Run a cycle without any detergent to flush the machine.
You need to check that the drain hose isn't plugged or have a kink in it.
Make sure that the pump is running. You may need to check the electrical connections at the pump.
Check the filter on the drain pump for debris or foreign objects, which might cause the drain cycle to be extended, if you are also getting the F02 code.
If limiting the detergent, and nothing was found in checking the other items listed, then the pump may need to be replaced.
Best regards, --W/D--

Hello, W/D here.
What you are seeing is the suds (SUD) error code, followed by a long drain fault code (F02).
This does not necessarily indicate that you need to change anything at this time. When the machine senses too much suds, the error code is displayed, when too much suds are actually present, a longer drain time results.
Duets are HE (high efficiency) machines, and require a detergent that produces little suds. If you are using HE detergent, cut back on it until you can run a cycle without getting the SUD/F02 alarms. If you are not using HE detergent (we don't either), you really have to be careful with the amount of detergent used.
Press PAUSE/CANCEL twice to clear the display. Run a cycle without any detergent to flush the machine.
It is advisable to check that the drain hose isn't plugged or have a kink in it.
Make sure that the pump is running. You may need to check the electrical connections at the pump.
You might check the filter on the drain pump for debris or foreign objects, which might cause the drain cycle to be extended.
If limiting the detergent, and nothing was found in checking the other items listed, then the pump may need to be replaced.
Best regards, --W/D--
Please help us by rating our solutions. Thanks.

Try using less detergent, and make sure it is HE high efficentcy .

Hi,
it is a Long Drain error


If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.

• Check the drain hose and make sure it is not plugged or kinked.
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects.
• If the above does not correct the problem, replace the pump.

Thank You

k now the washer beleives that it is full of water.
pour about 3/4 cup of veg oil in the dispenser. and start the unit.. this will get rid of the suds error.
F02 means long fill.. and the water level has not satisfied the computer for 40 secs. check water connections. making sure they are fully open.
to open the door if it does not unlock, in the dispenser there should be an ODD colored line, five that a tug and the door will pop open

F02 Long Drain

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

how about the line from pump to bottom of tank?not excess suds?might be bad control bd..f code is generated when control bd senses incorrect current draw by drain motor ..could be glitch in readings or a misread

I own a HE3 kenmore elite for 4 years now and the troubleshooting codes are: SUD When excessive suds are detected, a suds routine automatically starts. This causes the cycle to go longer to remove the excess suds. Reduce detergent amounts or use HE detergent. The F02 error I had with mine and it is a drain problem. Book says check the hose for kinks, clogged or is it more than 96 inches above the floor. On mine it was the fan pump on the forward motor that drains the washer. It was worn and not pushing out the water fast enough. You will hear a high pitched whine at the front bottom of the washer if this is bad. To reset the washer from the F02 error, select pause/cancel twice to cancel the cycle. Unplug washer or dissconnect power. good luck