Several things can cause the problem you're having.
1. Low gas pressure due to a near empty tank or the heaters regulator is locked up and only
allows a small amount of gas to get the pilot. To solve this, turn the gas tank valve OFF & dis-
connect the hose from the tank. Wait 5 minutes & reconnect the hose to the tank. Open the gas
valve VERY, VERY SLOWLY (Slow motion, slow). Once the valve is fully open, light the pilot
and hold the gas control valve in for 30 seconds to 60 seconds. After that time, release the control
valve knob. Did the pilot stay lit? If so, problem solved. If it didn't you will need to replace the
heater's Hose/Regulator Assembly. You can use the same one that's for a gas grill. And find it at
any hardware store or home center that sells grills and accessories for about $30.00.
2. The pilot is dirty and needs to be cleaned. Use a can of compressed air with a straw nozzle (like you clean your computer with) to blow out the pilot tip.
3. The thermocouple has failed and needs to be replaced. If this is the case, you can order a new thermocouple for Blue Rhino (1.800.762.1142) , the manufacturer of your Patio Heater.
I hope this helped you and thanks for choosing FixYa.
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