You have something shorted with the W1 terminal. This could be the thermostat wiring or something with the heater control board, relays/contactors etc. You must use a voltage/ohm meter to trace the short out (the short will either be in the coils of the relays, contactors, boards or wiring is touching ground). The problem is not your thermostat. ensure that none of the wires leading into the back of the t-stat are touching the bare metal of another wire, make sure the wiring insulation is not split and touching another wire. Most of all be careful when working around live wiring (electricity applied). If your not comfortable working around electricity, please use a certified repair person. Safety first!!!!!
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