Hi jwm77uk,
Please try to use the following steps to produce a coffee that is stronger.
1. Use the right coffee.
2. The right temperature. Make sure that the coffee is as hot as it can be. Preheat the cups and the machine (preheat the machine by running some hot water through the lines and making a small shot and then dumping it).
3. The right strength setting. Make sure that you use the strongest aroma/strength setting your machine has to offer.
4. The right grind. Make sure that you use a finer grind for greater oil extraction.
5. The right amount of coffee. Try using more coffee.
6) The right amount of water. Try using less water.
7) Clean the machine. Coffee oils build up in the unit and can degrade the coffee quality over time. In addition, be sure you are descaling your unit regularly. Even excellent quality water, if it stays in the lines for some time, can cause sediment build-up in the lines. Try using the Jura cleaning tablets.
Hope it helps.
Thank you for using FixYa.
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