Step 1:
For a later reinstallation of Nero 8 it is necessary that you find and note your serial number before uninstalling Nero.
You will find your serial number as follows:
- Launch Nero StartSmart.
- To do so, double-click the icon "Nero StartSmart" on your desktop. If you do not have a shortcut to Nero StartSmart on your desktop, open Nero StartSmart as follows: Click "Start" in the Windows start menu. Subsequently click the entries "All Programs"-"Nero 8”-"Nero ToolKit" - “Nero ControlCenter”.
- Nero Control Center will open. Click the "Licence" icon on the left side to see your serial number
- Your serial number is displayed in the window on the right.
- Please write down your serial number.
Alternatively, you can also find your serial number in the Windows registry.
Please proceed as follows:
- Click "Start" in the Windows start menu.
- Click the "Run" command.
- The window "Run" will open. Enter "regedit" in the "Open" text field and click the "OK" button.
- The registry window will open. You will find your serial number on the left side in the navigation tree.
Simply go into the path: HKEY_LOCAL_MACHINE\SOFTWARE\Nero\Installation\Families\Nero 8\Info
- Your serial number is displayed next to the "Serial8" entry. It is structured as follows:
1K2x-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx or
2K2x-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx
- Please write down your serial number.
Step 2:
Now start uninstalling all Nero 8 applications from your computer using the Nero 8 CleanTool.
Please proceed as follows:
- Download the Nero 8 CleanTool, save this file to your desktop.
- Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive.
- Double-click on the unzipped EXE-file to start the CleanTool. The window “Nero General Clean Tool” will open. The installed Nero version will be displayed.
- Activate the checkboxes in the displayed Nero version.
- Then click the “Clean” button. A status window will open. The execution of the tool may take several minutes.
- Please wait until the progress bar has moved completely to the right.
- In the window “Nero General Clean Tool” click the “Exit” button as soon as the erasing procedure is completed.
- Reboot your computer. The Nero 8 CleanTool has removed all Nero entries from your computer.
to download the cleanup utility use these link
http://www.nero.com/redir.php?id=4556
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