I bought a Reebok V8.90 with iFit cards. My problem is that the workout will stop multiple times during the workout. Then I have to start over. It seems that each time I start over I can get a little further through the workout before it completely stops again. I love the workouts, but I am very frustrated that I can't get through even 5 minutes before I have to restart it. PLEASE help me!!!

Dear Sir:

I hope your are very well in union with your family.

I will help you inmediatel.

Please do the following:

If you can walk on your treadmill but it shuts down during a workout, it is normally caused by a friction problem with the belt and deck.
Here are the most common symptoms and solutions:
1)
Symptom: The treadmill operates for a given period of time and the circuit breaker on the treadmill trips causing you to have to reset the breaker, or let it cool off then reset the breaker.

The amount of time required to shut down will progressively get shorter.

Solution: The walking belt is worn. The incline test is the best test for it if you don't have a way to take a
DC amp draw. Put the treadmill at full incline and walk normally. If it takes it longer to shut off or does not
shut off at all, you need to replace the walking belt. Be sure to inspect the deck for wear too. If you want to
go for a cheap fix try lubricating the walking belt. The best fix is to replace the
walking belt and then regularly maintain it and keep the treadmill clean.
2)
Symptom: The treadmill will show power but after a given period of time, the treadmill will simply shut
down. Once you let it cool off, you can restart it back up but it shuts down faster and the time required
before it shuts down gets progressively shorter.
Solution: Your treadmill is most likely equipped with a heat sensor which shuts down the motor and/or
electronics to prevent them from burning up. If this is the case, replace the walking belt. Be sure to inspect
the deck for wear too. If you want to go for a cheap fix try lubricating the walking
belt. The best fix is to replace the walking belt and then regularly maintain it and keep the treadmill clean.
3)
Symptom: The treadmill shuts down in an intermittent pattern...there is no rhyme or reason to when it will
shut down. I get an error code or nothing shows up on the panel. I have to either unplug the treadmill or
reset it to restart the treadmill.
Solution: If you get an error code, contact us with the code and make and model and we will try to help
you figure out what is going on. Typically we either find a loose wire, an intermittent short, a bad power
board, or a bad control panel in service calls that we do locally. Unplug your treadmill and then check all
your wiring to make sure nothing is pinched, crimped or loose. Remove and replace each connector in
case corrosion is causing.

Thank you in advance, sincerely. God bless you.

If you need further assistance,please contact us.

E.CUADRA
MANAGUA, NICARAGUA. C.A.