I have a skype account but when itry to use it for calls within Canada I am told I do not have enough credit in my account to make the call. thought skype was free?

Question 1

0helpful

1answer

How can i cancel my skype credit

After logging in to your Skype account with a PC.
Under Account > Subscriptions > Calling Subscriptions > Settings > Click on Cancel Subscription.
Also under Account > Billing and Payments > Make sure Auto Recharge is not enabled.

https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund?intcmp=SN-Mods (also link to request refund on credit)

Hope it work

Jul 15, 2014 • SKYPE Computers & Internet

0helpful

1answer

How do i cancel credit charges to my skype account

After logging in to your Skype account with a PC.
Under Account > Subscriptions > Calling Subscriptions > Settings > Click on Cancel Subscription.
Also under Account > Billing and Payments > Make sure Auto Recharge is not enabled.

Jul 15, 2014 • SKYPE Computers & Internet

6helpful

2answers

Skype support phone number

contact skype through your online account and ask them

Jun 14, 2014 • Computers & Internet

1helpful

1answer

Ge skype phone

This sounds like a problem with your actual Skype account and not your physical phone. You can use Skype normally, but "Skype Out" (calling land lines) costs money, and the system doesn't seem to think you have any credit on your account.

Try this:
1) Check your configuration on the phone and double check the Skype account username is the one you have credit on.

2) Login to Skype on a computer with the same account. Call someone's land line and confirm a call can connect.

If you can't connect to a land line there (but your Skype account shows you have credit), contact Skype support - there's something wrong on their end that they will have to fix.
If you can connect just fine, try clearing and resetting the user account settings on the phone. If it still doesn't work, try connecting it to a different network (go to Starbucks and use their wifi or something).

Jan 12, 2014 • Lands Phones

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1answer

Can't find phone site

You could try using Skype which offers the option to buy credits that can be used for phone calls. http://www.skype.com

You could also check out Google Voice which allows you to make free calls within the US and Canada and has resonable international rates. http://www.google.com/googlevoice

If you have any additional details about the service you are trying to remember previously using, please leave a comment and I will try to help you figure out the exact service.

Hope that helps!

Dec 02, 2013 • Computers & Internet

1helpful

1answer

When I try to call someone, it says not enough skype credits, I thought it was free?

@annoyedjo

Skype is indeed free if you're calling someone who also have Skype installed on their system. You could also call any 1-800 or 1-877 Toll-free numbers. The error message that you're encountering - "not enough skype credits" means you're trying to call somebody on a landline or a cellular phone, and this require Skype credits which you can find more info here.

Cheers.

Sep 05, 2011 • Skype IM

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1answer

I have installed and successfully used Skype since May, from Canada. I have made calls to China and had no problems. Now that I work in China, I have successfully used it locally, but have a problem...

you need to open ports on your router. call customer care of your router manufacturer, they will assist you on this.

Oct 09, 2010 • Computers & Internet

0helpful

2answers

How do i use skype?

Skype is a great way to communicate.. I prefer it over other programs as it better suits a traveling person.

Open a Skype Account. Go to www.skype.com
(Computer->Computer) Search for your friends online. Add them by (Contacts / Add Contact). This is a free service
(Computer->Phone). This is called SKYPE OUT. You can dial any fixed or mobile phone anywhere around the world if you add credit in your SKYPEOUT account (go to www.skypeout.com). Paypal and Credit card are supported. You can either add 10 EURO or 25 EURO at one time. Calls are cheap (depending on country), and are relatively comparable to IP cards. Remember to dial the country prefix!
(Phone->Computer). This is called SKYPE IN. This is a VERY convenient service. SKYPE IN (www.skypein.com)allows you to reserve a phone number in a country of choice. The cost is 30 EURO a year, or 10 EURO for 3 months. This allows you to hand out a local number to friends / work collegues in a different country (so they are charged only a local call), and when they call you, your SKYPE on your computer will ring (no matter where you are in the world!). This is handy if you want to have a number on your business card for a country that you do not reside. The only cost to you is the yearly rental of the number, and the caller is charged a normal phone call charge.

Things You'll Need:

You'll need a Headset with a Microphone. The best to use is a set with the TWO plugs (microphone and speaker). Avoid the USB type headset (these can be painful when trying to remove the device). Th
You'll also need a Credit Card if you want to use SKYPEIN or SKYPEOUT
A computer! Preferably a newer computer with a better-than-modem connection.
Optional - WebCam. Version 2.0 and later supports video. Although not particularly flash - its still pretty cool (remember you'll need a fast internet connection for video)

Oct 25, 2009 • Skype IM

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1answer

I subscribed for a new account: three months unlimited calls worldwide. I noticed that when I inserted the number of my credit card for the new account, you have also renewed my previous account- pay as...

Hi and wecome to fixya.com

I suspect that the 3 month unlimited calls worldwide is only valid for new customers.

You will have to contact skype directly to get them solve the problem.

all I can suggest without being related to skype in anyway is to cancel your account or cancel the charge on your credit card. Then possibly use another credit card or for example your wifes details instead so that they don't revert back to your old account.

Thanks and good luck
Ekse

Jun 15, 2009 • Skype IM

0helpful

1answer

Skype 'no credit' messages

can you call from skype from your computer ?

can you call me on skype "merva23" and i will try to help you

daniel

http://rylwy.com/

Oct 17, 2008 • SKYPE / VOIP to PSTN (RJ11) Phone USB...

Question 2

Anonymous

Skype is free to call and chat with other Skype users through Skype. You need to buy Skype credits in order to call landlines or mobile phones from Skype.

Margenel Daquila Jul 31, 2014

paano nga gumawa ng account paano nga gumawa ng account
Margenel Daquila Jul 31, 2014

Add a Commentsa skype Add a Commentsa skype

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Answer 2

Govind Deepak Kumar

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Posted on Sep 27, 2012

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Skype to Skype calls are free but if you ant to make Skype to other Mobiles or Land lines its not free, you need buy skype credits, to get a free trail to call other mobiles bing is now providing free skype credits try it and keep calling your friends and family

Answer 3

mikela belly

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If you face any sort of difficulties then call our well-trained experts to handle everything in a fraction of a second. Whenever you face difficulty with Skype, the technicians of the Skype will help you to resolve the problems.
You can also visit here:
https://www.youtube.com/watch?v=THw7i_cw-XY&feature=youtu.be

youtube.com

How to Fix Skype has Stopped Working Error

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J John

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Posted on Jan 04, 2018

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Hi, Please download skype desktop or mobile application to enjoy entire skype functions for free or use skype web plugin to use skype from web browsers like internet explorer, mozilla or other browser.

J John Jan 04, 2018

Hi, Please download skype desktop or mobile application to enjoy entire skype functions for free or use skype web plugin to use skype from web browsers like internet explorer, mozilla or other browser and one thing hope you are trying to call on skype account, i.e skype to skype calling, if you want to call on mobile or fixed line than you have to buy skype credits.

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ABBY Hill

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Skype is completely free to send and receive messages. It is best for video calling. You may have another issue that is why you cannot connect calls within Canada.
In that case, you can connect with Skype customer care phone number. Here you get help regarding any issues related to Skype.

Answer 6

Han Jenny

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Posted on Apr 10, 2017

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I have a skype account but when itry to use it for calls within Canada I am told I do not have enough credit in my account to make the call. thought skype was free?

6 Answers

Anonymous

Govind Deepak Kumar

mikela belly

J John

ABBY Hill

Han Jenny

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Related Questions:

How can i cancel my skype credit

How do i cancel credit charges to my skype account

Skype support phone number

Ge skype phone

Can't find phone site

When I try to call someone, it says not enough skype credits, I thought it was free?

I have installed and successfully used Skype since May, from Canada. I have made calls to China and had no problems. Now that I work in China, I have successfully used it locally, but have a problem...

How do i use skype?

I subscribed for a new account: three months unlimited calls worldwide. I noticed that when I inserted the number of my credit card for the new account, you have also renewed my previous account- pay as...

Skype 'no credit' messages

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I have a skype account but when itry to use it for calls within Canada I am told I do not have enough credit in my account to make the call. thought skype was free?

6 Answers

Anonymous

Govind Deepak Kumar

mikela belly

J John

ABBY Hill

Han Jenny

Add Your Answer

Attachments: Added items

Related Questions:

How can i cancel my skype credit

How do i cancel credit charges to my skype account

Skype support phone number

Ge skype phone

Can't find phone site

When I try to call someone, it says not enough skype credits, I thought it was free?

I have installed and successfully used Skype since May, from Canada. I have made calls to China and had no problems. Now that I work in China, I have successfully used it locally, but have a problem...

How do i use skype?

I subscribed for a new account: three months unlimited calls worldwide. I noticed that when I inserted the number of my credit card for the new account, you have also renewed my previous account- pay as...

Skype 'no credit' messages

Not finding what you are looking for?

Skype IM

How can i cancel my skype credit

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