Hi,
You need to go here http://sanyoservice.custhelp.com/cgi-bin/sanyoservice.cfg/php/enduser/ask.php?p_sid=LjLbdavk&p_accessibility=0&p_redirect=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0xMDksMTA5JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MQ**
You need to provide your credentials and they will respond to you via email. If it gives you a hard time then go the site, provide me with what it is asking you, and I will do it for you just to make sure that we can download the drivers needed for you to download pictures to your computer.
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