Hi Helen,
If your Speedi is under 2 years old please return to your retailer with proof of purchase paperwork to discuss with them the terms and conditions of the 24 month chassis warranty and getting the chassis sent to our engineers for full inspection/repair work required.
If the Speedi is over 2 years old or you no longer have proof of purchase paperwork please contact our customer service department on 01284 413 141 Mon-Fri 8.30-4.30 to discuss costs of the item required.
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