It just quit working and the error light popped on after pg 1 of a 2 page letter I was printing. I opened both back gates and the big front one and removed the cartridge a couple times and there is no paper jam.I've turned the printer off and waited 30 sec - 60 sec several times and when I turn it back on the error light still remains on. I've restarted my computer a couple times as well. I've never had a problem with it in the past. Print jobs go to que but nothing happens. Help! Thank you!!!

Try to run a test for continuous print test page in diagnostics mode. To enter the Diagnostics mode:
1. Turn off the printer.
2. Open the front access door.
3. Turn on the printer while pressing and holding Cancel .
4. Close the front access door once the Error light displays. Print the menu page by pressing and holding Continue until all of the lights flash. Follow the instructions on
the menu page to access the menu items.

Continuously print pages containing cross lines, printer information, and margin settings. Press and hold until the Continue button lights flash to begin. Press Cancel to stop.

Make sure he selects the "Cont Prt Simplex Tray 1" option

If problem persists, contact Lexmark at 1-800-LEXMARK()1-800-539-6275.

Hi, as you said your printer is printing the last page first and you want it print first page first, please follow the below steps:
Open any document that you want to print.
Click on File or window button from task bar.
Click on Print(a window will pop up)
Click on Properties.
under Page Order > select Front to back.
Click Ok and print.

A solid red STATUS light with a solid yellow TONER light indicates toner out...replace according to pg. 63 in the manual.
It can also indicate a cartridge position error. Take the DRUM UNIT out of the machine and re-install.

A solid red STATUS light only means:

Front cover open
Fuser cover open
Dust on drum
Too many trays
Buffer error
Print overrun
Memory full
Download full
Font full

See pg.48 ofthe manual.

this error indicates 1 of the following.

the front cover is open
the back cover is open
paper jam

usually its the back cover, either its not fully closed or the swing gate inside is not in track with the sensor, it has to be pulled out realigned and put back in.)

also possible there is a little piece of paper jammed inside the front or back area.

thanks adi

Hi. The reasons listed in the manual that cause the LED to flash normally are:

Front cover is open
Close the front cover of the printer.
Back cover is open
Close the back cover of the printer.
Paper jam
Clear the paper jam. See Paper jams and how to clear them on page 6-5.
If the printer does not start printing, press the Go button.
No paper fed manual feed slot
Put the paper in the manual feed slot. See Printing on plain paper, bond paper
or transparencies from the manual feed slot on page 1-10 or Printing on thick
paper, labels and envelopes from the manual feed slot on page 1-13.
Memory full
The printer memory is full and the printer cannot print full pages of a
document. See Solving print problems on page 6-15.
Print overrun
A print overrun occurred and the printer cannot print full pages of a document.
See Solving print problems on page 6-15.
Drum Error
The corona wire needs to be cleaned. See Cleaning the corona wire on page 5-14.

If you check out page 6-5 it tells how to clear the paper jam from the rear of the machine! A point often missed.

Check out the website below if you don’t have a copy of the instruction manual =

http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002089/US_Eur.pdf

If all else fails, try a reset of the printer Drum & Page counter:

1. With printer tuned on.
2. Press and hold the “internal button” behind front cover, until all LEDs illuminate.
3. Make sure Drum light is off, then release and close front cover.

Hope some of this helps………..Please post a response back here and let us all know if it works?............Regards, Cornwellnet (UK)

These are your possibilities based on your error.

Front cover is open
Close the front cover of the printer.
Fuser cover is open
Close the fuser cover located behind the back cover of the printer.
Paper jam
Clear the paper jam. See Paper jams and how to clear them on page 85. If the printer
does not start printing, press the Go button.
Memory full
The printer memory is full and the printer cannot print full pages of a document. See
Solving print problems on page 97.
Print overrun
A print overrun occurred and the printer cannot print full pages of a document. See
Solving print problems on page 97.

wherer are you printing this, A4 is european, north america would use letter, etc..
if you go to control panel, open the printers and faxes folder, right click the printer in question, a window will pop up, click on properties.. a new window should open. click on "Printing Defaults" or "Printing Preferences" then click on "Advanced" ( I believe it should be to the lower left) that will open another window, in paper size make it Letter if your in N America, A4 for Euro.. this will set the deafult print..
Click ok, then print a test page from the general tab..

The reason you getting this LOAD LETTER message. your excel page setup is set to print to letter, your machine is set to print top A4

If you open Excel then go to Print then a window should pop up where you select the printer you want to use, click on Properties, then Lay out, then Advanced, and input the correct paper size before you print.

does this happen with all excels files, or one particular?
Create a new Excel file, and try printing it.. possibly could be in that particular file. I have seen this happen alott particulary with PDF files.. Where the incorrect paper size is in the file..

check the door switch

I had to actually change the settings in Microsoft Word to resolve this problem.

If you go to page setup > paper source > there should be lists for "first page" and "other pages".

You can set this to "as per printer settings" and hopefully it should work.

childofsai

Make sure to install the new photoconductor 1st.

1) Power off the printer using the switch in the back.
2) Open the front cover.
3) Press and hold the Continue button (Big silver button with Diamond shape symbol) and power the printer On (turn the switch back to ON).
4) When you see the last light i.e. error light on solid, release the Continue button and close the front cover.
5) When you close the cover you will see all the top 3 lights on solid.
6) Press the cancel button with X symbol for 4 times very slowly till you see toner low light (i.e. second light from top) on solid.
7) Press the continue button and wait until you see the light sequence.
8) Press the cancel button and wait until you see the light sequence.
9) Finally power off the printer using the switch in the back (IMPORTANT= wait 1 minute) and power it back on to exit the configuration mode.