Our Fisher Paykel gwl15 will not empty the tub at the end of the wash cycle. You can hear a relay snap (close?) then the pump motor just hums. Do we need a new pump or could the problem be something else?
My F & P Model GWL15 did the same thing. I purchased a new pump but that was not the problem. Tip the machine back and look under. There is a valve diverter that I removed and checked. There was a dime and lots of lint stuck in the valve so it wouldn't move back and forth anymore. I downloaded a parts manual, page 10 and item # 23 is the valve diverter. Once I unclogged it and put it back together, it worked great. I noticed it works better than it has for a long time. I'm a 60 yr old woman so anyone can do this. Good luck.
THANK YOU so much for this post! You probably saved me a repair call. After running the diagonostic it said water valve error. But checking them the flow seemed just fine. The machine had been slow to start for weeks, and I could hear the machine checking the water level before it ever started filling with water, but the pump checked fine too. (It had also been taking an abnormal amount of time to go through the rinse an spin cycles) I took of the diverter, and a ball of lint flushed out from water that had not completely drained out. Now it is running like when it was brand new!
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