I would think the lid would unlock once you unplugged the machine. Check your owner's manual for any kind of "emergency reset" procedure. Perhaps the lock mechanism is jammed. Have you tried pressing on the lid or tapping it to see if that frees the lock?
SOURCE: Machine went dead with clothes and water in it
with putty knife press in along front edge between top and front about 2-3 ins from outer edges on release clips top will lift up suspect bad lock assembly
SOURCE: kenmore oasis elite he
Have you tried leaving the washer unplugged for at least 30 minutes? The manufacturer recommends, first unplugging the appliance for this duration to reset the control board. In some cases this will correct momentary glitches. If this does not resolve your problem, you will need to inspect your drain pump. The "ld" error code is a Long Drain problem which is usually an indication of a clog in the drain pump or drain line, or a failed drain pump. This model washer has two pumps, I believe. One is a recirc pump, the other is the drain pump. The drain pump is below the wash tub on the RIGHT hand side (as viewed from the front of the washer). The way you access the pump is by tilting the washer backwards and working from underneath, or by removing the back panel of the washer. In order to safely tilt the washer, however, you will need to drain the wash tub. The easiest way to accomplish this without bailing is to remove the drain hose from the standpipe at the wall and pull a vacuum on the line with a wet/dry shop vac. You will need to empty ALL residual water in order to remove the drain lines to inspect the pump. If you do not, be prepared to mop up a lot of water. Your washer has one of the largest wash tubs available.
There is also a tech sheet inside your washer with all the error codes and recommended troubleshooting advice. You can access the tech sheet by locating the release tabs along the front of the washer where the top cabinet meets the front of the washer. About 2 inches in from each side you will find a tab in the seam. Use a putty knife and push straight in while lifting up to release. NOTE: This may require some muscle to do. Once you have the top free, hold on to the washer lid BEFORE you lift up the top or the lid will fly open. The tech sheet should be attached between the front washer case and wash tub.
I hope you find this information helpful. Let me know if you require additional assistance.
SOURCE: my kenmore elite oasis runs fine but wont go through spin cycle
Try replacing the motor coupler between the motor and pump three small pieces about 18.00 dollars at sears parts store.
SOURCE: Kenmore Elite Oasis 27062, the lid lock broke
Simply attach both wires from the switch to jumper.
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SOURCE: kenmore elite oasis 27082 - lid won't lock
It appears your timer has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
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