Re: Neptune fav6800 top load washer
all symtoms indicate...
If this is confirmed then you have to replace the controller unit. But since none of the symtoms were mentioned and if the there is no action or output from the controller you must replace the unit.
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With no surge protection at the washer service outlet you probably lost the Control Board and maybe the Motor Controler board. I assume to consoled LED indication for the FAV6800A and if the LCD flavor just a dark screen.
Do you want to try to DIY If so I have a machine I can test your Control Board and Motro Controler in. The washer Motor is bullet proof for the most part that is why the warranty is for 10 years. You need a Mac truck to drive over it to kill it most times.
let me know if I can help as a owner of three machines and I do all my own repairs.
You need the Service Manual; Here are some handy links; The Service Manual for reference. Sears Parts Direct for reference. From Page 14 of the Service Manual; Enter / Exit Service Mode To enter Service Mode press the Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the control beeps.
For the FAV6800/FAV9800AW download the service manual; 5/16 nut driver or 5/16 ¼ socket on an extension to remove front panel see page 41 of theService Manual
Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. See page 33 of the SM for putty knife insertion point.
As mentioned on page 47 of the SM Roll Drive Belt on the Pulley. (Do not loosen motor bolts).If the belt is broken see Sears Parts Direct for a belt P/N.
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