Tablet is pre owned. Log on screen needs password to continue. No access to previous owners or thier passwords. I want to factory reset to out of box settings.
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There are two ways to do it. You can either update the firmware and it will erase everything for you, or you can do a factory reset, and return to factory settings. Go to Settings, PDN settings (not the Android settings menu) and scroll right to the Reset Defaults location. Tap on the reset button and you will be taken back to factory default settings. It might take a while to reload, but after everything it will be back to factory defaults from when you first bought it. Updating the firmware might be your best option if you care to resell it, because it may cause less issues for the next person and less chance of any returns.
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I turn it on, it goes to the first load, then the green andoid screen, the the android loading screen (with wheel)and does that continuously and never goes to password screen. need to do factory reset & no button for it. Power on and volume up does not do it.
password is locked
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