On the front of your cdrom by the power button there is a small hole. Take a paperclip straighten it out slide it in that hole directly in the center and push slightly don't force the door will open when you push on the release button with the paperclip.
Terry
According to the Toshiba website, the scsi cd-rom/dvd-rom does not require a driver to operate, but the driver for the scsi controller card it plugs into may need to be reinstalled or updated. Visit the following link, and go to the section labeled scsi cdrom/dvdrom. At the bottom of this section there are two links to websites where you may be able to find the drivers for your scsi controller card.
The problem is, The driver of the DVD ROM is not installed on your pc. The fix for this one is by installing the driver of your DVD ROM. Usually driver of the DVD ROM is included on the package of your PC and comes with the CD.
Select a cd rom device,then add another boot up disc,then see if it opens.Will it take a cd rom better than a floppy? If so use the boot up disc,rather than an older and possibley more damaging floppy.
use a small pin bend it a little....and pull it out from the small gap on the side of the drive lid...do this when keep pressing the drive open button.....it may be struck....just try...
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. if this fails to fix the problem
If there is a small hole on the panel of your dvd drive push a straightened paper clip inside until you feel it press down this will open up the drive.
Try to this. Start - Right Click My Computer - Properties - Hardware - Device Manager - CDROM - Properties - Disable. See if it Stops then enable it again.Look at cdrom button it might obstructed or pressed in, try pulling and pressing.Or it could be a program/driver problem. Try restoring your pc the day before it happen.
is it a dvd rw or a cd rom click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs
Click on Start, Run, and typeregedit and press Enter Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might bebad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard hope this helps or you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device also control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall only do the registry check if you cant see the drive/s in windows explorer/my computer or it might be a registry problem Close all open programs
Click on Start, Run, and typeregedit and press Enter Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might bebad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard or you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device
if this does not fix the problem might be a registry problem control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives you might see a yellow question mark ? right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs
Click on Start, Run, and typeregedit and press Enter Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Select a cd rom device,then add another boot up disc,then see if it opens.Will it take a cd rom better than a floppy? If so use the boot up disc,rather than an older and possibley more damaging floppy.
You can not configure your drive to do that. What you could do is disable the device entirely to do this open Control Pane select System click HARDWARE and open DEVICE MANAGER find your CD ROM right click and select Disable This Device.
If you do this you can Enable The Device the same way you Disabled it.
First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel" .
Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.
Check
the DVD that you are trying to use to and ensure that it is free of
dirt and scratches and the proper format compatible with your drive.
Now uninstall any drivers that may be on your computer from previous DVD drives.
Now download the latest driver updates for your DVD drive model from Dell website & install it.
Also check on Dell website that your machine has the minimum requirements to operate the drive.
Now restart your computer & check your DVD drive. I hope issue has been resolved.
Check if the CD ROM is being detected in BIOS setup or not? In case it is not detected in BIOS, then make sure that all the cables that connect the ROM to the mainboard are okay. They should not be loose or broken. You may also try replacing the cables.
In case BIOS detects it but windows is unable to detect it, check in Device Manager to see for any disabled or unknown devices. To enter device manager, click on Start >> select RUN and type "devmgmt.msc" without the quotes and press Ok. Enable back the device from there and then check.
×