2wire (2701HG-B) Wireless Router Logo
William Wooten
William Wooten Posted on Nov 12, 2011
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When I run diagnostics on 2wire 2701hg-b gateway I get pvc connection could not find an atm circuit

When streaming movies the router will lose the dsl single spratically,

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  • Master 1,679 Answers
  • Posted on Nov 13, 2011
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Hi William,
I have this same router from AT&T. First thing you need to do is make sure all phone line devices have filters on them. If that doesn't work, try a different phone jack. It could be the internal wiring on that phone jack that's causing a connection disruption (this happened to me with the jack in my room). If that still doesn't work, then call your ISP's tech support line. They'll check their network status & make sure the servers in your area aren't down for any reason, which could be a strong possibility as the ATM circuit is located at the servers. Otherwise, there could have been a screw-up on their part, which they need to correct on their side. The only way to resolve these latter issues are by calling your ISP.
PVC Connection Could not find an ATM Circut simply means you do not have an internet Connection to your Router/PC
Regards,Suhail

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