This iron has an auto shut off. Lately when I turn it on and it reaches the right temperature it will automatically shut off WHILE I'M IRONING! I have to turn it off then turn it back on to get it to heat up again but it will shut off again in less than 1 minute. Have you heard of this problem before? and what do I do?
First I called Black and Decker. No help there, just a very condescending man on the other end of the phone who finally put me on hold for more than 10 minutes. I hung up, and went to the store where I purchased the iron and without a receipt they listened to the explanation and exchanged it for the exact same new iron. Now THAT'S customer service.
the lights you witness are correct. once the iron has reached tempreture.
ensure the iron is stored in an upright position between ironing items if left laying down the iron may switch off as an anti-burn or fire safety feature as if left unattended. with the iron placed on its back plate with its point facing upwards the iron should stay on.
I hope this was useful.
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