Blacked out screen with a blac and gray image of a phone on the screen with a red triangle and exclamation point over it. The phone is frozen. Won't turn off.
It is the boot rom menu for the device. Just power it off then back on. IF it comes back then your OS on your phone is toast.It means your phone is in recovery mode. Hold down the volume up and power button at the same time, then select the option to reboot by going up or down with the volume keys and pressing the power button to confirm your selection.
A Hard reset restores the original factory settings and will erase all downloaded content, including ringtones, contacts stored in the handset memory, etc. Back up all necessary data on the device memory before proceeding.
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