When I go to print everything looks good. The paper feeds through the printer but nothing prints on it.

Hi,

Welcome to FixYa.

This problem might be due to blockages in the print head nozzles or if a FINE Cartridge is empty.

Kindly try the print head cleaning function to remove any blockages in the print head nozzles.

The procedure for cleaning the print heads, in the printer driver setup window (The printer driver setup window can be displayed through the application software in use or the Start menu of the Windows), is as follows:

Cleaning:

1. Make sure that the printer is on and click Cleaning on the Maintenance tab.

Print head cleaning starts.

2. Click OK when the confirmation message appears.

3. Next, the Nozzle Check dialog box opens.

To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel.

If cleaning the head once does not resolve the problem, clean it once more.

Deep Cleaning:

Deep Cleaning is more thorough than Cleaning. Perform deep cleaning when two cleaning attempts do not resolve the print head problem.

1. On the Maintenance tab, click Deep Cleaning.

The Deep Cleaning dialog box opens. Follow the instruction shown in the dialog box.
Click Initial Check Items to display the items you need to check before performing Deep Cleaning.

2. Make sure that the printer is on and then click Execute.

Click OK when the confirmation message appears.
Print head deep cleaning starts.

If there is still no sign of improvement, the ink may have run out and the cartridges need to be replaced.

For more details, please download and install the complete on-screen manual from this link.

Thanks for using FixYa.