It appears your dual inlet water valve has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
Thanks!
SOURCE: Front Loader Wont Purge Water and enter Spin Cycle
it is the drain pump, it is nt working due to lack of power entering its supply line or there is something stuck in the impeller,or its winding failed, u can check it by observing or wait till machine reach the drain cycle when you hear a humming sound during the drain cycle, you isolated already the supply to the drain pump it means the drain pump is working but there is something blocking the hose,impeller and or the pump motor is weak already. if so, call an authorized servicer or service fr the company to do the job, or if u want to fix it by yourslf, first lay down the hose of the machine at floor level, water will comes out, drain it,with that it means no problem with the water line from the tub of the machine to the drain hose, remove the back cover from there u can see the pump get a mechanical plier to remove the clamp,slide the pump or unscrew it if is installed that way then u can check now the pump physically, sometimes small pins is blocking the impeller if there is nothing and when you touch pump is so hot-it is electrically defective-the winding is weak or just what i have said earlier it is blocked or mechanically defective -replace the pump assy- u can order it -try www. repair clinic .com
SOURCE: machine will only allow very hot water to enter machine
the cold water solenoid may need to be replaced
SOURCE: The washing machine goes through
Hi The issue is with the drain pump that is clogged/kinked, as
it won't drain the water the door won't unlock. If this is a front load washer
then take the lower access panel out and clean the drain pump assembly. Hope
this helps...please post back with its complete model no for further assistance. Daniel
SOURCE: The washing machine (model -
possible blocked or faulty pump does your outlet pipe go directly outside
SOURCE: Machine doesn't complete full cycle
Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C
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