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Brother mfc-7840W not picking up wireless IP address

Hi there, I have a mfc-7840W printer not picking up wireless IP address from wireless router (Netgear 3G N3G002W wireless router). Printer sees the router after WEP security keys input. Printer shows up withan IP address on the router admin screen when clients are viewed. However, printer shows different IP address. APIPA is set to on on the router. PC cannot see the printer. Printer works fine when connected to USB port via cable. DHCP server is set to enable. All other wireless devices on this router operate normally, Brother tech support say the router is not allocating the IP address and to call netgear. Any ideas. Many thanks in advance. MarkS

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Posted on Jan 02, 2017

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SOURCE: brother mfc-7840W not picking up wireless IP address

It is common, mainly because the MFC connection is lost to your PC. Are you able to print or scan from another wireless PC that you have? If yes, contact your network admin or router oem. If no, reset network card. Run the Setup Wireless Wizard. Make sure you have router info such as SSID, Network Security Key, Authentication Method (Open, Shared, WPA/WPA2-PSK), Encryption (None, WEP, AES, TKIP). Enter those info, it must be CASE SENSITIVE. Just in case you dont know your router info, contact your router oem.
For Advanced Users.1. Click your Wireless Icon at Task Tray2. Right-Click your Wireless Network Name3. Select Properties4. Go to Wireless Security Settings5. Take note of the settings that you have there and enter it again on your MFC
Goodluck! If you still need more assistance. Call us 1-877-Brother. :)

Posted on Jan 07, 2012

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Brother mfc-7840W not picking up wireless IP address


It is common, mainly because the MFC connection is lost to your PC. Are you able to print or scan from another wireless PC that you have? If yes, contact your network admin or router oem. If no, reset network card. Run the Setup Wireless Wizard. Make sure you have router info such as SSID, Network Security Key, Authentication Method (Open, Shared, WPA/WPA2-PSK), Encryption (None, WEP, AES, TKIP). Enter those info, it must be CASE SENSITIVE. Just in case you dont know your router info, contact your router oem.
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